I've never understood it, either. I've also had to rewire the mains plug a few times, too, for the same reason (burned out wires). I notice that the cable is more plasticky than rubbery, but apart from that...
Well perhaps some of the Dyson "experts" here who don't like them could comment. Me, I'm just a user.
I wouldn't say we are influenced by advertising at all. We base our purchasing decisions on our own experiences of the brand and on Which? reports. Dyson appears mid-table in their reliability ratings: below Miele, Panasonic and Numatic but above Vax, Hoover and Electrolux.
Richard.
Best thing about Dysons. Grab half a dozen from the tip and you can fix at least a couple of them with just this fault.
Found myself without a vacuum at the w/e (my fault, left it 200 miles away) and needed to buy one ASAP. Ormskirk market's range of =A340 refurb Dysons (up to =A375 for balls) didn't appeal, so we ended up getting a last minute Henrietta from eBay for =A342. I also like the idea of imposing a _pink_ vacuum cleaner on the new tenant (only ever wears black, talks incessantly about guns, mostly talks to his guns).
I believe the original fault was a poor grip on Dyson's shiny silver cable, so the tension wasn't being relieved by the outside clamp and was still pulling on the conductors. On some of them, the cable between the strain relief and the terminal block was simply too tight, owing to a millimetre-shaving exercise in the factory.
I spent most of the w/e in the tip (28 bags of garden waste!). Eyeballing the electrics skip (it's a non-selling tip) I counted four Dysons, an ancient orange drum Vax and one dark green upright of unknown make.
Is Dysons are so damned good, why are there so many already thrown away?
Do you think he'll use it much?
Owain
In message , gogmagog writes
They've enlarged the entry point to give more support to the cable. Seems a lot better now. Main thing with servicing Dysons is having the confidence to lever the plastic bits apart
As a matter of interest where do Sebo appear in the ratings?
-- rbel
I thought the ball idea rubbish. It doesn't work on a wheelbarrow, so why is it suddenly a good idea on a vacuum cleaner?
Given that the Dyson DC01 wasn't even launched in the UK until June 1993 I doubt that 19 years ago any " local vacuum cleaner shop" would say they were forever repairing them.
We've a couple of DC01's dating from the very early days, possibly late 1993 but I can't be 100% sure. No repairs other than a couple of belts and one now has a crack in the nozzle after I drove over it.
Lack of talc in the cable so the cores stick in the sheath.
Well you might be influenced by Which reports. I'm not. Their typical in-depth analysis of, say, DSLRs, usually says: "Takes great photos" or the equivalent.
Dyson do an at-home service and repair. We've had our DC07 done twice in the past 8 years. I think it's about £60. It includes all parts except the filters. They even give you free upgrades too - we now have the Mk2 cyclone and and upgraded brush, belt and bearings. Last time we got it serviced was when the motor blew up (I got it 2nd-hand from a building site where it had been royally abused with plaster dust and all sorts of rubbish) Always wash the filter out at least every 2-3 months. That's the biggest issue the service chap told us (same chap both times)
They're fully servicable. Very repairable. The service chap stripped ours down to things I never knew existed in under 5 miuntes, and 5 minutes after that the new motor was in.
Some spares he doesn't carry - the cyclone arrived a few days later.
My experienced with Dysons is good. We bought their hand-held thing too and it's also very good.
I'd have an air blade if I could find space to put it on the bathroom wall.
Gordon
They used to be better - but not much. Back in the 1960s my father worked for one of the major white goods manufacturers, and they frequently had to retract some statement in the next issue.
When I called Dyson they were surprised I'd got the clutch assembly apart, but happily sold me a belt.
Andy
At the very top (94%).
Richard.
In my experience it does make steering easy (although it takes a while to get used to) but the down side is that its diameter means the cleaner won't go under some items of furniture. For example our DC03, when the handle is lowered right down, will go under the shelf of a coffee table, but the DC24 won't.
Richard.
The old ones were UK-made, the new fancy ones are not, which may or may not have something to do with their quality. I still have a DC01 (just under 15 years old) - it's easy to strip down and clean out, and still does an excellent job. I bought a pair of replacement belts when I bought the machine, just to have on hand, but haven't needed to use them yet.
HomeOwnersHub website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.