SAMSUNG SUCKS

Tony's dishwasher topic led me to rant about my Samsung clothes dryer which I purchased in 2012. Within 6 months of ownership, it wasn't heating very well. My one year warranty covered a tech replacing the circuit board. Within that same year, it would rattle when operating. The next tech replaced rollers, belt and other misc parts. The year warranty has passed and it rattles again when in use. I had to pull teeth to get them to cover the warranty because it began during the warranty and was never repaired properly. They covered it and then, another month or so, it would rattle again. In addition, it was having problems heating again and the past few months it requires several cycles to dry a small load. After numerous attempts of calling Samsung, they will only tell me warranty is over and I will have to pay for service. Of course, they have a problem understanding it all began during the warranty and was never fixed properly. Needless to say, I told them to kiss my ass.

I had, as I'm sure most of us had, dryers which lasted 20+ years which was still working but I got rid of to buy this new Samsung and yet, this POS can't last 4 years. I told them I will start a website called Samsungsucks.com and invite all to express their stories about the shitty Samsung customer service and product.

I will never buy another Samsung product.

Reply to
Meanie
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I would buy their TV's though...I've bought them for work and for relatives without issues.

Reply to
bob_villain

there are some things they do well just like Bosch and things they should just leave alone. Samsung makes great phones and TVs, Bosch makes GREAT tools.....the rest of both, not so much

Reply to
ChairMan

Meanie

My dish washer problem was my own doing. Couple weeks ago I replaced a set of drinking water RO system filters under the counter and disturbed the drain hose which was causing drain water back up. Today I took care of it and ran a full load of stuffs A-OK. I got so upset I went out in the morning to line up a Miele dish waster with 5 year warranty(spring promotion). I will have to call the dealer to cancel my order.

Being native Korean who left the country more than half a century ago, I have yet to try any Korean made major product. Car, appliances, electronic stuffs. Oh, I have one specialty refrigerator to store Kimchi long term, LOL! Called "Dim Chae".

I heard many stories Samsung TV sets always start problems as soon as warranty runs out. Kia cars are only good for 100K miles. After that it becomes money pit, LOL! I think Hyundai has better reputation. Funny they're same company like GM and Chevy.

Reply to
Tony Hwang

I have 3 Samsung TV's and my flip cell phone is a Samsung and I am yet to have any problem. They have a good reputation.

Don't know about their other stuff. Might be like a contractor I hired for repaving my driveway who did an excellent job, but his brother who was part of their firm was hired for some outside painting and did a lousy job. Different product lines, different quality I guess.

Reply to
Frank

Well, I bought a Samsung washer and drier about 8 years ago. I bought a "no risk" extended warranty from my reseller. The terms were if no repairs were required within 5 years I got my money back for the warranty. Not a thing went wrong - and they are still in perfect operating condition. I am in the computer business now for 26 years.

GoldStar monitors were better than NEC, Packard Bell, ViewSonic, and many other brands, and the price point was also better. LG stands for "Lucky Goldstar" - the old Goldstar brand. As for Kia and Hyundai, they are a bit different than todys's GM and Chevy. Kia and Hyundai are more like Nissan and Renault, or like Chrysler and Mercedes were, and yet still different. They are separate companies under common ownership - not divisions of the same company. There are very few parts common between Kia and Hyundai. Those would be parts supplied by a common supplier which may or may not be owned by the same holding company.

An example would be in the japanese case of Subaru and Toyota -(who also share a large percentage of common ownership) both using Nippon Denso electrics - and NipponDenso is (at least majority) owned by Toyota - which also owns Hino Trucks. The Hino plant builds (or at least used to) most of the "land cruiser" product line for it's parent company - yet Hino Trucks is a separate company from Toyota - under common ownership. I believe the same is true of FUSO and Mitsubishi. Not sure about the Korean System, but in Japan there are a few "banks" that control almost all manufacturing - One "owns" nissan and it's related companies, another "owns" Mitsubishi and all it's related companies, and another "owns" the Toyota related companies, etc.

It gets more complicated with cross-polination between more distantly related companies - with, for instance, Toyota selling the Mazda 2? rebranded as the Yaris in Canada starting in the 2016 model year. In past years there have been alliances between Ford and Mazda, Chrysler and Mitsubishi, GM and Toyota, GM and Suzuki etc where one company owned a piece of the other company and either sold their product under the other's name or the other's under theirs - like ford selling the Mazda pickup as a Ford Courier, then later selling the Ford Ranger as a Mazda B series (in certain markets)

Then there is GMC with their wholly owned subsidiaries Daewoo (Korea), Isuzu(Japan) Opel (Germany) and Vauxhaull (Great Brittain) and their formerly wholly owned subsidiary Holden (Australia)

Today the quality of the Korean Hyundai is right up there with Mazda, Nissan, and Mitsubishi, and nipping hard at the heals of Toyota and Subaru. (and Kia isn't very far behind) Sure can't judge them (Hyundai) by the old Pony, Excel, and Stellar

Reply to
clare

There is a good reason the early Hyundai vehicles were substandard. Hyundai had for years been bulding the Ford Cortina under licence. The Stellar was based on the Cortina Mk2 but with a Mitsubishi power train.

There is also good reason why the pony resembled an Austin Marina. It was designed by the engineer who designed the Marina - the manager hired by Hyundai to run the project was from Leyand's Morris division

- and they used parts from the Cortina they were already building as well - and the Mitsubishi power train

Talk about taking the best from a bad lot - - - - .

Not like Toyota, who's land cruiser was largely built of parts licenced from GM. The F series motor is based on the 1935-195? Chevy "Stovebolt" and the transmission and clutch were also licenced GM parts well into the seventies. That was taking some of the best proven technology from the (then) best in the business.

Reply to
clare

I used to laugh at people buying Hyundai. Then they changed. Not only did I stop laughing, I bought a new Sonata 2007, 2010, 2013 and now have a 2015 Genesis. They have proven to be far better than any GM, Volkswagen or MB car that I've ever owned.

My 2001 LeSeabre was falling apart in the driveway when I bought my first Sonata built in Alabama. Everything fit, good paint, no problems the entire time I owned it.

Every GM car I owned had to go back at least twice (some numerous times) for warranty fixes, only one Hyundai went back at 57,000 miles for a warranty fix.

Reply to
Ed Pawlowski

I have the same car, excellent machine...gets 35mph on the highway. A one-time stretch (from Milw to Green Bay) 39 mph, and that's a 3.8 with 100K+ at the time.

Reply to
bob_villain

I liked the car for the first two years unill it started to waste away. Engine was good, nothing else was. Needed some ignition modules, but that is fairly routine. Transmission had to be rebuilt, climate control had heat on one side, cooling on the other. You could switch it though, just could not have the same on both sides. Heated seat burned out after 2 years, but with 38,000 miles GM would not cover it in warranty. They wanted to replace the seat bottom for $672 because the $5 toaster element broke.

Both rear power window regulators broke and left the window to fall down. I removed the regulator and propped the glass with a wood stick. Brake lines rusted out. I was in the driveway when the brakes went out. Assorted interior and dash lights were out.

Would have been criminal to sell the car so I gave it away. New owner gave up and got rid of it after a few months.

Reply to
Ed Pawlowski

And the worst part with the GM is it went back for the SAME problem, time and again, if it was anything like most I've been involved with. GM. Garbage Machine. GMC - Garage Man's Companion.

Unless they make BIG changes I'll never own another one. (last "decent" one I owned was a '28 National)

Reply to
clare

Sounds like my old Pontiac TransSport with the trailer behind it.

35MPH was about all it would do after the first 5 miles or so - 39MPH on a long downhill stretch!!!!

Mine was a 3.8 that I bought with 275000km on it and replaced the engine with a delco crate engine that blew up at about 98000km. (that's less than 60,000 miles)

If you meant MPG instead of MPH - sure they were relatively easy on fuel when they were running right - but the agravation I endured from mine wasn't worth it. My ranger drinks a bit more fuel (being charitable) but at 340,000km with nothing but a clutch, 2 sets of U joints, and 2 sets of front brakes - I'm sure not complaining!!! And the clutch was far from worn out - the release cyl (inside the bell housing) had given out - and while I had it apart I decided to put the new clutch in rather than perhaps having to take it apart again in the next couiple of years.

Reply to
clare

On mine the ABS controller (Modulator) ran the piston off the end of the thread causing the rear brakes to be impossible to bleed after one of the lines blew. Couldn't even pressurize the line to find the leak

-so didn't know what the problem was untill I bought a used ABS unit and master cyl and put it in - then the leak showed up. I fixed the leak then did an autopsy on the ABS unit.

It went through oxygen sensors at a horrific rate (didn't matter if they were OEM or aftermarket)- and when the sensors were bad the heap wouldn't pull the light trailer - and didn't show an O2 sensor code - it just said the engine was running lean on both banks and went into "limp mode" when driving down the highway - without the trailer.

If it got below 1/4 tank and you hit some yough road (like washboard) the engine would "run out of gas" because the pickup got air instead of gas. I had to get out and "burp" the fuel ine at the schrader valve numerous times. On smooth roads you could run it down to the last pint of fuel. The plastic body was beautiful - but the steel that supported it had a short half-life. It ate front suspension bushings and CV joints too - as well as (mostly) front wheel bearings. First indication was the ABS coming on prematurely at stops, then the bearings would rumble. I think I replaced both fronts twice and one back in under 100,00km They had all been replaced shortly before I bought the vehicle.

Other than that it was just stupid little things like hidden connections in the wire harness opening up, terminals overheating on switches, etc, One I fought with for several months was the oil pressure guage jumping around when I came to a stop. (ended up being a broken ground wire down at the lower rad support, inside the harness) Total PITA.

Reply to
clare

Adding in my $.02 worth:

I was always a GM guy. However, when I finally reached where I could afford it I purchased a new Cadillac sedan. Upon delivery I drove it home (approx 30 miles) and parked it in my garage. The next morning I as I tried to leave for work I noticed a LOT of oil on my garage floor. I called the deailer and they came with a flatbed and took the car to their shop. Come to find out, there was NO rear seal on the engine crank. They fixed it and I picked it up. Literally everything on that car with either defective or it broke. After only nine months I traded it for a BMW and stayed with them for 4 more cars. In 2007 I was working in Syracuse NY and there is a very large Hyundai dealer there (supposedly the largest in the world). My wife wanted a new SUV so we visited them and purchased a Santa Fe LTD. I liked her car so much that a month later I purchased one for myself, same model, same color in and out. We both still drive them today and other than routine maintenance they simply run and run and run. At this point, no need to replace them.

Another story - my brother in law is a courier and he was driving a

2006 Sonata. In 2011 he traded it for a new Sonata and his '06 at the time had 585K miles on the odometer. The dealer cleaned it up and put in on the showroom floor to show that Sonata could endure the mileage.

My wife now feels like purchasing a new car but she cannot find one that she likes as much as her Santa Fe.

OK - that was $.03 worth.

Reply to
bobm3

Reliability is one of many factors when one chooses a personal car. If you drive a Santa Fe, Try a BMW X3, Audi Q5 or Lexus RX350. Then you know why people buy them.

Reply to
Tony Hwang

Most prople I know who havce owned late model BMW ans Audi cars only owned one. The Lexus is a different story completely. Virtually all I know who have owned one have not bought anything else

Reply to
clare

Most people who get BMW or Audi drives them max 4 years. When warranty runs out, trade it in, or sell it, buy another one or lease them. One of my neighbor has Porch SUV which he replaces every 3-4 years. Initial investment is bit stiff but after that is is not bad. Lexus RX is very comfy, reliable car but no driving fun factor. A friend, after having so much trouble with MB, switched to RX350 and fell in love with it. His son who is a lawyer f,or Google SE Asia office in Singapore visited him about a year ago bought him fully loaded Audi A6. Now he likes Audi more than Lexus RX... Some call them money pit but if one can afford it why not?

My boy just dumped 8 year old Subaru WRX STi, got BMW 3 series non-turbo with 6MT. So far nothing but praises for that little BMW. Daughter is still sticking with Subaru Impreza.

Reply to
Tony Hwang

Admittedly it was back in the 100 LS days, but I never had the desire to buy another Audi. When we divorced my wife got the Audi and I wasn't sad to see it go. She eventually traded it for a Rabbit (Golf). The first generation Rabbits were no beauties but by the VW had figured out how FWD worked.

Reply to
rbowman

Still most Audi is front wheel biased, BMW is opposite. My new 2016 Acura MDX now can split power between front and rear 50-50 somewhat acts like RWD car with improved lighter faster acting SH-AWD. With 9 speed tranny MPG improved by almost 30%. Finally Acura's new plant in Alabama got their act together regarding build quality.

Reply to
Tony Hwang

That's the rub - if you have to ask how much it costs, you cannot afford it. Most people I know, even if they can afford to "piss away" the money required to buy a new Audi or BMW or Porsche every year, have better places to put their money. I do know one guy who buys what he wants, price be damned - and owns a twin turbo 911 he bought new, as well as (currently) an S8 Audi. and a couple of Jeeps. He doesn't need to ask how much

Reply to
clare

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