Yep, one right up the street. But none open at that hour. I needed a
padlock last night and the borg was the only thing open.
I am going up to that hardware store today or tomorrow to get some
fasteners. They cost less and are higher quality than home depot.
Not one with any sympathy for the big borgs unfriendliness, but you did get
your padlock. They probably had the best crew they could get when everyone
else is closed. Credit where it's due, they've gotten me out of a few jams
Happy New Year
On the other hand...
It's gotten so that I can barely bring myself to take the time to go to the
hardware store/lumber yard that my family has done business with for 60+
years. Why? My last three trips exemplify why: they've stopped carrying
lines that I've used for years (e.g., Minwax, Woodlife), have holes in the
displays were the item I need should be (e.g., 2 1/2" hole saw), or their
prices, even with my trade discount run 20-40% more than the Borg ($22 for
the same hole saw HD sells for $13.xx--glad they didn't have the 2 1/2" saw
when I saw that!). They've gone down scale with the brands/quality for many
items too... used to have Milwaukee and Porter Cable and now have Skill and
Black and Decker. Years ago the help was helpful... now they are clerks are
on par with the typical mall store. I'm still dismayed by the time I took
dowels to the counter, from the display across from the counter, and the
clerk asked me what they were...
Home Depot and Lowe's on the other hand have generally had what I needed the
past few years and the help was helpful--experienced retired tradesmen. When
I told the guy I needed a double gang old work box but the shelf was empty
he not only knew what I was asking for but knew where the back up stock was
on the high shelve. Sad to say the Borg experience has become a better
experience compared to the hardware store where they formerly wrote up my
order without having to ask for my name, I signed for the stuff and walked
out--now I seldom see the same clerk twice outside of the lumber desk and
they can never seem to find my account in the computer.
If I drive about six miles past HD and Lowe's and go across the toll bridge
there is a good locally owned store. I bought a lot of stuff there over the
years... especially stuff like pumice, shellac, Hardi Plank siding, 21'
lengths of gutter, scaffolding planks, and other things that are not
available or difficult to buy at the BORG. An example of BORG difficulty in
purchasing was the time I needed a joining kit to gang up a couple double
hung Anderson windows. Special ordering the ganged up window was about $220
more than taking two stock units and joining them with a $25 kit (though I
did have to make the wood joint trim) but the experience took me two trips
and about 2 hours... an hour and 35 minutes of it standing in lines to pick
up the special order. Should have driven the extra 12 miles for that
I'm afraid the 100+ year old store has lost it's competitive advantages over
the past 20 years. It's now a good place to buy bird seed and household
knickknacks but not so good for hardware, tools, or building materials...
Sad state of affairs.
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