If it is only what I read below from the Sears web site, it is fair
a.. A 15% restocking fee applies on Tires, select Home Appliances, Home
Electronics, Home Improvement, Household Goods, Lawn & Garden, and
Automotive products not returned in the original box, unused, and containing
all original product packaging and accessories.
Agreed, it does seem fair for those circumstances; you can't expect
them to take a loss for other people's abuse. But the receipt is more
general, saying that it applies to all opened merchandise. And it
applied to the unused tool I tried to return today.
Anyway, just be careful.
I have mixed feelings about it. Too often, a person would buy the tool, do
a job, then return it. All stores have horror stories about returned
merchandise and as a customer, we pay for the abuse by others. This is one
way to prevent it and keep cost lower.
There may be very good reasons to return a tool that has been opened. They
should be deal with properly. Using that multi-meter for troubleshooting
and then returning it is just plain abuse. They should not take it back. If
you decided you'd want a different model, then yes, take it back for credit.
In the past 25 years or so, I can only think of one return I made. A set of
spade bits there were crap. If the company loses money because of my
return, they deserve it because they wee not worth owning. But if I bought a
tool and used it, decided I don't want it any more, then it should be my
loss, not every other customer of hte store.
Canadian tire now has a seven day return policy on power tools that also applies
So you are SOL if you get a gift that you don't like or need from the Canadian
Their liberal return policy was the ONLY good reason to buy Mastercrap.
I have an acquaintance who manages a Albums store.
As silly as it sounds, folks do occasionally return bad food, and the
stores will usually give a refund. Usually, it's meat and fish that
come back, with just a few bites gone.
He does have some silly stories of people, one involves a return of 6
ounces of a 3 pound roast.
Well, you know... The guarantee labels on food usually say "return the
unused portion" or as the skittles bag says "Please save the unused
product and the wrapper." with their quality guarantee.
Wise is the man who attempts to answer his question before asking it.
To email me directly, send a message to puckdropper (at) fastmail.fm
That is easy- online shopping. I'm lucky to have a Farm and Fleet
nearby that has most of the big stuff I want, but anything that even
hints of rarity gets bought off the internet. Works just fine- it's
an old idea (catalog shopping) that's just been sped up.
I felt that too many people took advantage of the old policy and therefore
the rest of us suffered in the prices we had to pay. It was common for
people to "buy" a rear projection tv just before the Super Bowl, get 6
months or longer no interest or payments and return it the week after the
game for full credit. Camcorders came back right after the wedding,
sometimes with the tape of the wedding still in the camcorder but tape was
usually missing. Remember, 2000? The big scare was that the electricity
grid was going to fail so the product that month(December/January) was
generators. Then there were snowblowers bought in the Fall and returned in
the Spring, lawnmowers bought in the Spring and returned in the Fall. Power
tools bought for the big remodeling job and returned right after. I could
go on and on but I think you get the point. Perhaps with the restocking
fee, they'll lower prices.. You think?
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