Latest on my water heater.
GE is impossible to reach. I tried three different numbers and could
never reach a human. There was a "fill in the form" email address on
their website, but we all know how most companies answer email
So I called Home Depot. It wasn't their warranty, but they gave me a
phone number for Rheem, who actually made the heater for GE. They did
say to call back if that didn't help.
I called Rheem. Spent at least half an hour discussing the situation
with a very polite lady who kept insisting my warranty didn't say what
it did. Seems they've changed their warranty a few times since my
purchase. I kept pointing out that what my warranty said was the
pertinent info, I didn't care what the new ones said.
I finally insisted on talking to somebody else. She forwarded my call
somewhere and the may who answered, after I explained the situation,
said to send him a copy of the plumber's invoice and he'd see what they
It seems I may (not will, may) actually get reimbursed for the parts
eventually. I'll post again when I hear from Rheem.
BNSF = Build Now, Seep Forever