I'm using the same setup just fine.
Here's a probable stupid question, but when you created the news account in Outlook Express, did you check the box 'This server requires me to log in' and also check the box to remember the settings/password?
Hey all:
>
> I just got Comcast digital cable, and signed up for Giganews. I
> followed their instructions for setting up Outlook Express as my
> newsreader. I used the ID/pwd they gave me...and I can sign into the
> Giganews web site...but when I try to reset the current list of NGs
> they have, or try to do a Synchronize (to pick up current messages),
> it keeps asking me to specify ID/pwd (like it's rejecting my pwd). I
> end up hitting "Cancel" and get the following:
>
> Your folder was not polled for its unread count.
> Account: 'Comcast', Server: 'news.comcast.giganews.com', Protocol:
> NNTP, Server Response: '502 Failed connection to netblock restricted
> feed 'cc'', Port: 119, Secure(SSL): No, Server Error: 502, Error > Number: 0x800CCC17 >
> I've pinged Comcast, they tell me to talk to Giga. I've filled out
> the tech support request form 3X on Giga's site, no response. Anyone
> have any bright ideas?
>
> Jim