Next time you make contact with a business, ask the question:
Who is the MFWIC?
In some situations, a person may announce over the P/A system, "Do we have a MFWIC on duty today?, or something similar.
What is a MFWIC?
It really very simple:
MFWIC = Mother F**ker What's In Charge.
Have had some interesting situations over the years with MFWIC.
Lew