Hello, I know we like to hammer manufacturers at the drop of a hat but this time I would like to say thank you to Delta and their customer service. I had just picked up a used Unisaw and an old Walker-Turner drill press a couple weeks ago and I called Delta to find out exactly how old the Unisaw is and to see if they could point me in the right direction for any info on the Walker-Turner. The Unisaw info was easily available, owner's manual/parts list on internet and they dated my saw immediately (3 years old last month). The lady I spoke with put me on hold to go speak with one of the techs about the WT. When she got back she said she didn't know if they had what I needed but would send the info the tech gave her for no charge. A couple days later I received copy of a WT owners manual and parts listing/diagrams in the mail! Pretty cool. Most companies nowadays give you grief even if you just bought something new from them and have warranty. This has really worked out for me so once again I just want to say thanks to Delta's customer service for being so helpful.
- posted
18 years ago