This past week I must have had temporary super powers and broke the
aluminum clamping mechanism in two of my Jorgy Cab Master bar clamps.
I've had them for several years without any problems but they're only
covered by a 1 year warranty. I called their Customer Service at
(312) 666-0640 and explained my situation and was connected to a
technical person who told me it is a known problem, the failing of the
aluminum mechanism. She asked how many clamps I owned and she assured
me she would get replacement cast iron mechanisms out to me ASAP. Two
days later UPS delivered a box which contained 12 replacement
mechanisms, one for each Cab Master in my arsenal.
So, if any of you own Cab Masters that have failed you might want to
phone them and give them the opportunity to make it right for you.
Always good to know that some companies will "do the right thing" and they
should get as much attention for it as we give to the less responsible ones that
we bitch about...
Please remove splinters before emailing
I generally don't like "me too" posts, but feel one is appropriate
here. Had the same experience (broke one; got replacement parts for
all eight I owned). Very much appreciated; I will look to them first
for future clamp needs.
Alex -- Replace "nospam" with "mail" to reply by email. Checked infrequently.
replying to ROY!, Bob wrote:
Thanks Roy for the heads up on the cabinet master clamp! I found myself in the
same situation.(broken casting) I was surfing the Webb trying to order one when
I found your message. The company has recently changed hands and is in the
process of making new castings. They intend on honoring the previous
obligations.and will send me a replacement. when it becomes available. Roy
Thanks again for your posting Bob
replying to Bob, 1dergib wrote:
Hi Bob, can you please tell me who you contacted about replacement parts as I
have 3 out of 4 broken castings on my clamps and would really like to get them
HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.