What do YOU pay for broadband?

[ARW]

That sound like my bill (just with caller reject added)

So what have I not noticed?

[Robin]

It won't have affected you. It was a network problem limited to North/East London causing packet loss.

Probably not noticeable unless streaming/gaming/downloading. But VM refused to accept there was a problem; wasted time with useless tech visits; and then closed my complaint without my agreement. After the last I just mentioned "Ofcom's Approved Code of Practice" and refund plus price cut followed. A better negotiator would probably have got more.

[Dave Liquorice]

Copper line: Line rental saver just under £200/year. Plus Total Care £4/month. Used for ADSL2+ and power failure phone backup. Cells are few an far between, power goes at the local TV/telecoms mast all mobile networks are off or very poor. Not used for calls, they are VOIP via SIPGate, approx £30/year.

ADSL2+ (best available, no FTTC) £25/month 5 Mbps down 0.75 Mbps up.

200 G plus rollover. £20/year electricty for the local wireless network kit we host. Free connection, should be 10 Mbps up/down but tests at 50+ Mbps up/down since a change in backhaul before Christmas. I've told 'em once... Unlimited.

Backup 'net connection via Asda Mobile SIM Only. Two chargeable uses/year (pence) plus any actual use if both the ADSL and Wireless are down. Runs on 4G EE, 30+ Mbps down.

Phone was TPO untill they stopped trading. £4.99/month for more than enough data/mins/txts. Was going to move to Asda Mobile at £5.00/month but they don't allow customer controlled call forwarding! That's a must have...

Can't find any operator using EE that allows tethering, CCCF'ding and is cheap. On Three can only SMARTY at £6.25/month (less unused data at £1.25/GB) 1G unlimited mins/texts does CCCF'ding and tethering. Vodafone isn't very good here and O2 doesn't even offer 3G!

So that's:

200 + (4 x 12) + 20 + 30 = 298 25 * 12 = 300 6.25 x 12 = 75

Total: £673 = £56.08/month but for a pretty resiliant voice/data system.

[Andy Bennet]

Plusnet allows tethering and uses the EE network. However they do not offer technical support regarding tethering issues.

[ARW]

Thanks for the answer.

I think it's 18 months since I last gave Virgin a call to see what they could do for me. They usually do an upgrade or something for "free" IYSWIM.

[Steve]

Virgin 97.1 Mbps down 5.44 Mbps up. Unlimited calls to 01,02 and 03 plus mobiles. Need to hang up and redial before 60 mins to avoid any charges. Also includes a Tivo with the basic channels. £39 a month, but haggled and got a £60 credit making it £34 a month.

Mobile Plusnet rolling monthly contract. Unlimited mins and txts, 5 GB data. £8.

[Dave Liquorice]

They don't do customer controlled call forwarding either... or at least from the forums they might but AFAICT it's not an offered/supported service.

[Robin]

Always worth a call to "retentions" once you're out of contract. And Steve's post shows he is getting a lot more (mobile calls and TV) for less than we are paying. But the last couple of times I've haggled (before the recent complaint) I got the impression they weren't taking my comparisons with other providers very seriously. I fear that having had cable internet since it first started in London on the old Cable London network we're seen as pretty well captive. And probably are until Openreach fibre arrives here.

[John Rumm]

You mean forwarding from mobile or from landline?

(I have forwarding/diversion on my plusnet landline)

[Michael Chare]

That amount of data for that price looks to be quite a good deal especially if you are not otherwise a Plusnet customer.

[Steve]

Yes, I'm quite pleased with it. I was on 3 GB for £8 a month, then I saw on HUKD that they had on offer 4 GB for £8 so I called CS and asked to be moved to it. The guy I spoke to said it couldn't be done. So rather annoyed I asked for my PAC and he put me through to retentions. The chap in retentions was much nicer. He gave me a credit on my account of a few quid, unlimited minutes and texts and raised the data allowance to 5 GB. I normally only use about 200 mins, a handful of texts and around 2.5 GB of data. But it's nice to have the extra just in case.

[AnthonyL]

Just renewed my BT and got a free uplift coming for unlimited FTTC and for various historical reasons at just a few pence more than you for the next 18months. Though only weekend calls.

[AnthonyL]

I have a pure text reader - what do I have to do to see other that =3673 etc which renders these numbers and calculations worse than the Captchas complained about in another thread?

[Andy Burns]

Just spoken to plusnet and renewed 80/20 FTTC on an 18 month contract at £13/month including E&W calls and prepaid line rental at £198/year, minus a few quid I get for referrals works out to £26.25/month.

[Andy Burns]

I suspect your client doesn't support "Content-Transfer-Encoding: quoted-printable" which Dave's client is using.

[Pamela]

[The Natural Philosopher]

That is pure text. Pure UTF8 text.

[The Natural Philosopher]

Er? Content-Type: text/plain; charset=utf-8; format=flowed

is what most peole seem to be using.

[Andy Burns]

X-Newsreader: PMINews 2.00.1205 For OS/2

[Bob Eager]

But quoted-printable, not raw.