Ive just had replacement UPVC windows and doors fitted throughout the house. We chose a local supplier/fitter based on price and recommendations. They weren't the cheapest - and even had Anglian come back and undercut their price.
Anyway, now they are fitted, I cant help think we've made an enormous mistake.
The Very large Patio door was replaced with French Doors. 2 Doors and
2 side panels. When the doors are pulled shut, the whole frame vibrates. The frame at the top and bottom physically move. The same applies on the Front door as well.We had the guy back (unfortunately I wasnt there when he came) and he reckons the movement is prefectly normal and that its a perfect install. He is FENSA registered and I called to ask their advice. What a joke they are! I might as well of talked to the dog. Not interested and very unhelpful.
At the time, it was a toss up between them and Anglian. People over the road from me were very happy with their install. I spoke to them this morning and they said their doors have zero movement.
I was there when they fitted the French Doors. When it was offered up, there must have been over 2 inches spare at the top. My thought here is its been bad measuring and this has been the cause of this problem as they have packed it with "extensions".
Can anyone advise on this and is there a recourse apart from going direct to a fitter that just says his install is fine. (ie is there anyone I can get look at it that can say its fine or its a bad install?)
We also had replacement cladding installed. The old timber cladding was solid and no movement. The replacement looks fine, but without any pressure whatsoever, I can press the centre of the strips - and no doubt any further presure would see it fall out! This part wasnt realised when it was done.
Unfortunately, once they finished, they wanted payment straight away.