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Well the dom....O2 arena has a capacity of just over 20,000, Torygraph has over 10% of the capacity advertised via secondary sellers, Get me in, Viagogo and Stub Hub, missing out Seatwave who also have a large amount of tickets for all the nights in all the areas....
It is as it appears, a straigtforward rip -off.
Cheers Adam
It's a difficult situation. Touts buying tickets in bulk and denying fans normal priced tickets is wrong, but it would also be wrong to stop someone selling tickets on where they can no longer use them. We have twice bought tickets for children's productions, that we have then sold again - in both cases it was because tickets had to be bought 9 months in advance to have any hope of getting them and in both cases they were for use over the Christmas holidays and we later decided to go away for Christmas. Some sort of very low fee, not for profit tickets re-sale system would be good - allowing resale only at face value. How you would stop touts selling them in other ways would still be the problem.
SteveW
Unfortunately that makes it difficult for a group of friends to but tickets and ensure that they can all get the same night and in the same area. The only way to do that is for one person to buy all the tickets for the group in one go.
How many tickets would you allow anyway? 4, 5, 6? We are a family of five and could well want to go to an event with members of our extended family - even just going somewhere with my parents would need 7 tickets.
SteveW
Apparently this happens not because the tickets all sell out instantly but because of the way the booking engine works.
When somebody connects to it and asks for (say) two tickets, the machine finds two available tickets, tells the customer that they are available and asks does he want to buy them, and temporarily reserves them to that customer. It has to do this because otherwise customers would be offered tickets, would go through the buying process and then find at the last minute that somebody else has bought them first.
If the customer then goes ahead and buys the tickets, they are permanently allocated to him. If he doesn't buy them within a given time, the booking engine throws them back into the pool.
So what you have to do is keep trying. Even if the website says it is sold out, some of the temporarily allocated tickets will become available again in a few minutes.
Indeed. My family were thinking of buying tickets for a show at Manchester Apollo shortly - SWMBO plus two teens. However *their* system only allowed you to buy *two* tickets at a time; so for four of us, if we bought one pair then at best we are very unlikely to be seated together, and at worst we could end up with only two tickets, which we then wouldn't even want. In the end we just decided 'sod it' and didn't even bother.
I get what you're saying; however, I doubt very much that there will be many folk who logged in at 9.00 (knowing that tickets would be like gold dust), then were lucky enough to be allocated tickets, but then thought "nah, don't fancy it after all"!
That said though, how many applications is a system like ticketmaster's able to handle? If 200,000 people all try to hit the site at once, chasing 20,000 tickets, how many are able to get as far as accessing the ticket-buying engine at once?
It could be very easily sorted, the tickets could be put on sale with lots of notice. No specific price in mind but where people can bid a maximum they are willing to pay, with possibly a debenture on their credit card, or the money taken in escrow.
Then after a short period of time, the price is set such that all seats are just filled, and all those who bid above get a refund and their ticket, and all those below get their money back.
It's not rocket science and has been done before.
That way no outside agency or company can make until after everyone has the chance of making a bid and paying a price they feel is acceptable and willing to pay.
It does happen, I have sat at home planning to buy concert tickets with a bunch of mate all trying to buy. Once the first person gets the tickets anyone else who has some in the shopping basket cancel the order.
Andy
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