Router broadband settings?

Apr 17, 2019 Last reply: 7 years ago 9 Replies

Got a new (to me ) router, as recommended on here got a Draytek 2860, hoping for a much better experience.



I spent 36 mins on hold at Clearbusiness though, to get the account settings to put in it, only to find that when I connected it up, it worked 'out of the box'.



Is that normal? It certainly hasn't been my experience in the past.


Some ISPs don't bother about account settings, seein that they know what line you're on.

(I just bought a second 2860 and was able to get a refurb one for £115 plus VAT.)

I always wondered why they bothered.

Some ISPs use TR-069 to auto-configure the router.

if its sold in the uk it will in general come with a decent default config for uk operation.

Draytek still believe in customer care....

It may be that the ISP does not require any config or login.

Although the router also supports TR069 auto configuration which some ISPs use. So if your ISP runs a TR069 server, it ought to be capable of pushing out the configuration settings associated with that line. Having said that, the routers are normally supplied with TR069 disabled. Check under the System Maintenance bit of the configuration web page.

I wish their tech support were a bit more clued up though... I have spent since the end of Jan trying to get o the bottom of what is probably a bug investigated, and we seem to keep going round in circles.

Yes we've got a few of them around and all in never any bother!...

Don't suppose you have any setup to do WiFi user authentication against an external RADIUS server by any chance?

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