Ridiculous "we missed you" cards - bad user interfaces

We generally have good (excellent even) delivery services here, we've not lost packages, not had them put in silly places or anything like that. So - thank you delivery drivers.

*BUT* the delivery companies' paperwork systems for telling one how things are going are truly awful.

Today's particular problem was a "We tried to deliver your parcel!" card that was left with the delivery. It's a "dpd local" card but there was no way at all to link it to the parcel so I couldn't be sure if the card was for the parcel it was sitting on or if someone else in the house had accepted the parcel and the card had come at a different time. There was nothing on the parcel labels showing it had been delivered by DPD. I had to go onto their web site, enter the number on the card and find it said it had been delivered, still not absolutely conclusive but sort of OK.

The other thing I find really annoying is tracking notifications that don't tell me what the parcel is or who it's from. I often have several things 'on the way' and so this is quite significant. For example I have a couple of E-Mails from DHL just now which say:-

Your DHL Express shipment with waybill number 7790315304 from TPC GROUP is on its way. We will require a signature at the time of delivery. The current estimated delivery is Mon Jun 07 2021 before End of Day. To view your delivery options, make a change or track your shipment, click [1]here.

There's no nasty attachments so I don't think it's a scam but on the other hand I can't find anything I have 'in the post' that comes from any company that matches "TPC GROUP".

Reply to
Chris Green
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Texas Petrochemicals, or civil engineering construction in Bradford?

Owain

Reply to
Owain Lastname

Yes, I found Texas Petrochemicals, I've not bought anything from them!

As it happens the DHL tracking tells me *where* it's from (Italy) and that eventually leads me to what it is - a compressor. However there's no company name like TPC involved anywhere.

Reply to
Chris Green

is it using ebay global shipping program? I see people querying TPC to do with that ...

Reply to
Andy Burns

TP Link maybe? Brian

Reply to
Brian Gaff (Sofa

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