Re: Result!

Well, businesses turning in good financial results (presuming this isn't simply done through short term cost cutting) would be satisfying their target customers and also their shareholders.

Maybe you're simply not the target customer.

Reply to
deadmail
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Ho hum.... I would hardly describe a cheese sandwich in granary bread as "designer".

To be honest, I don't really care if they do open a shop in every town. I don't go into newspaper shops either, but there are plenty of those about. For the moment.

I don't see the need, and it appears, neither does the market.

No loss there.

Reply to
Andy Hall

Since the issue is irrelevant, so is the question.

Reply to
Andy Hall

You do know that Spar are a totally different business model? Don't you?

Reply to
Fran

Are you sure?

Assuming a 40MPH average speed that's 15 mins each way.. So the queues in tesco take half an hour longer per customer?

Reply to
ginge

So, you consider abuse based on gender to be acceptable? Good job you don't know what my ethnicity is.

Reply to
Fran

Look at the shop and the fittings.

Look at their bags / packaging / staff uniforms and prices.

Look at the demographic of the area in which they're situation.

Hook, line, sinker.

You don't see the need, because you don't like the name over the door.

The market obviously does see the need, as they're opening another 50-80 stores this year.

Reply to
SteveH

What, there's a Safeway in Italy?

Reply to
Fran

For her, not for me.

I know full well, so does she and that's why she's a member of the Fine Food Association which discourages supermarket sales because it's recognised to supply that market one needs to drop standards.

OTOH unlike you she gets to keep most of the profit, which changes her perception of how much she needs to sell.

Reply to
Steve Firth

I would look up cholesterol on the web thingy and see where that takes you.

Reply to
Steve Firth

Yes of course I do, heavens above this place is heaving with drug addicts and one cannot leave one's car outside the house.

As mentioned it takes the best part of an hour to get to a Morrison's from here. I tend to buy from the local farm shop.

Reply to
Steve Firth

Whatever you say.

ISTR you live relatively close to somewhere even more pikey than Pompey, though.

Reply to
SteveH

Aha. Now we have it: you can't or don't actually cook. So, you want fast food in all senses of the word.

Reply to
Fran

He's a brand snob, which definitely isn't their target.

Reply to
SteveH

From where did you get that idea? I already said that my important criteria are quality of goods and their display and on customer service. I will happily shop anywhere that achieves that. Some do so better than others. Generally that does follow which store it is. However, the important point is selection on crtiteria first and then looking for who provides it - not the other way round as you are attemting to suggest.

On the contrary. I regard display standards as essential. How on earth can one select products otherwise? I am not interested in rummaging around in boxes, crates and pallets.

If you haven't understood that point, then you are demonstrating a lack of understanding of customer requirement.

I don't equate M&S group with snob value - it is you that is making this connection. They are simply a good example of good quality, good presentation and good service.

I seldom buy ready meals.

I am sure that they are not.

It hasn't happened to me elsewhere so I can't comment. I can comment that I seldom shop there any longer.

Reply to
Andy Hall

Funny how many people don't realise that there are actually a very small number of suppliers for such things.

Reply to
Fran

In the good old days, supermarkets such as Tesco would have a pile of cardboard boxes at the end of the checkouts, which you could use to pack your shopping. Sainsbury's (in Hendon at least) had them in containers along the back wall.

This benefitted the shop because they didn't have to dispose of the boxes - the customers took them away for them. It benefitted the customers because they could quickly pack their shopping into a box rather than struggle to even get plastic bags open in the first place.

And stuff packed in a box doesn't fall out of the bag and roll all over the boot of the car on the way home ...

Unfortunately, such boxes are a fire and trip hazard, so they don't have them any more.

Lidl does, though :-)

Reply to
Humbug

Heh, you're probably right.

It just *feels* like it takes that long when I shop in Tesco.

Reply to
SteveH

You could well be right. That doesn't concern me however.

Does the average customer really care about the financial results of his local supermarket or that the produce is fresh and available?

Reply to
Andy Hall

The display looks great: but one wonders what it actually tastes like? Those apples are shiny, consistently sized, and so on. But I wonder whether they actually taste like an apple!

Reply to
Fran

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