This must be a good one for the record book.
On 19 July, a small package was posted to me from Witney, Oxfordshire, and was sent RM 48-hr Tracked, posted at 13:15. By 5 October, it had made it to Swindon. It was finally delivered to me yesterday.
There was no comment made by Royal Mail, I have let the sender know the event history in case she wants to pursue a claim against Royal Mail. But if she did, would she get anything? The total cost of the contents was about £10. But if she paid for Tracking, should that not be worth something?