OT Mailchimp: why no line breaks within paragraphs?

Sorry bit OT, but I know there are a few MailChimp mailing list users out there...

I'm using Mailchimp to manage a mailing list at the moment, and have been advised by a number of recipients that my emails are very hard to read because on their monitor, every paragraph of text appears as a single line, ie running off the screen to the right - the user has to use the right and left arrow keys to scroll back and forth across the screen. It happens by no means to all users, including me - I've been unable to reproduce it myself although I've seen how it appears within reply emails I've received.

I expect that the reason is related to the fact that my outgoing emails are in HTML format, which I'd rather retain. I'm also guessing that the problem is caused by an issue within the users' email client? One affected user is using Windows Mail, don't know about any others.

Does anyone know if there's anything I can realistically do at my end to sort out the problem?

Thanks

Reply to
Lobster
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I had a mail the other day that was doing this. The reason was because the sender (using UTF8), instead of using the ordinary space character hex 20, was using the UTF8 non-breaking-space character hex C2A0. I fixed this by modifying my mail client (which I wrote).

If your mailchimp thingy is somehow configured to be doing this, then you need to alter that. Your recipients' mail clients are just doing as they are told.

If you wish, send me such a mail and I'll take a look to see whether that is actually what is happening.

Reply to
Tim Streater

When I used MailChimp, mails had an HTML version and a plain text version. The plain text version was created automatically from the HTML version, not very intelligently I might add, and I always found it necessary to replace it with a plain text version of my own making.

It might be a red herring but it is important to know which version the affected users are looking at.

Reply to
Mike Barnes

I hate the emails sent by this, as it often seems to forget to update the plain text resulting in an old lump of info going out to all who read in plain text. I do not know anything about it, but in my view its the lazy option to just put a loasd of headings in a mail list with huge links to pages next to them. Brian

Reply to
Brian Gaff

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