Having recently given vent to my feelings about Focus, it is really nice to be able to post a positive on a relevant product - I have seen several posts looking for the cheapest lamps for various purposes.
We had been looking for some reasonably priced high colour temperature compact fluorescents. Eventually we found some 5000K ones at
Dear Anna:
That beats Screwfix for noticing before they have even been delivered. Beats Plumbworld for getting two emails within the day. And sure as hell beats Focus for doing 'the right thing'.
Now, I wonder what they sent originally....????
Note: I have never dealt with them before so I am keeping my fingers crossed that this email is typical of their customer service and that the product is good.