I feel obliged to post a note about the very good customer service I received from Anaheim Manufacturing last week. They are the manufacturer's of Waste King disposers, and used to manufacture Sinkmaster disposers.
A few years ago I bought the Sinkmaster "Bonecrusher" disposer at our local OSH. It was a good value - I thought - and came with a lifetime warranty. Although I was never thrilled with it - it seemed too loud from the drain when operating - it did a very good job of consuming whatever I put into it. However it died last week in the midst of termite tenting, re-flooring, and other nerve wracking distractions.
I checked the internet for Sinkmaster - since I'd long lost the receipt - and found that Anaheim Mfg was the place to be. I called their 800 number and spoke with a real person who actually knew what to do. She sent out a replacement that arrived within 5 days and in less than 1/2 hour I installed it and it works perfectly.
I had always been envious of my neighbor's InSinkErator 777, however his warranty will expire shortly, and mine will not. I think that the rubber drain baffle is much more effective on the InSinkErator at reducing noise than mine. Although I have never had a complaint about what the thing will eat.
Some good news, for a change!
Larry