My neighbor is moving out and was clearing out his shop/shed. He gave me his old work light. You know the kind; yellow stand with three legs and twin 500w lights on top. It wasn't the Harbor Freight one as it seemed a little sturdier than that.
One of the leg hinges was broken. As it was a cast white metal piece, I knew it wasn't likely fixable. The company's name (Designers Edge) and phone number was on the light. What the heck, I took a chance. I gave them a call, and a real person answered. After being on hold for only
3 minutes, customer service is sending a complete hinge mechanism free of charge.
I know it's not a major gloat, but it sure put a smile on my face for the rest of the day.
Joe
aka 10x