But it makes a mockery of this government's promise to bring the energy companies to heel over their ridiculous and incomprehensible tariffs.
Another of my pet hates is that Halifax offer two very similarly named accounts (my mum has the wrong one - I am working on her about this). They are called "Ripoff Customer" and "Customer Ripoff" they have interest rates of 1.70% and 0.10% respectively. Being very cunning marketeers they spell "Ripoff" as "Reward". They all exploit the elderly mercilessly by preying on their inertia and fear of change.
Santander 123 is hard to beat at the moment with 3% on upto £20k.
Basically the rule is if you don't swap or at least threaten to do so you don't get. Same applies to broadband contracts and mobile phones it is amazing what the "retention team" will do after you ask for your MAC. (BT excepted)
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