I have fitted tow bar electrics to my VW car. The electrics include a box which is connect to the CAN bus.
To work properly the car has to be re-programmed. A local VW garage said this would take an hour, based on recent past experience. Even a place which specialised in this work said it would take half an hour.
Why on earth does it take so long? I was thinking that it would just be a five minute job clicking a few screens.