Help - any ideas please how I can get a replacement
500mm B&Q Ivory Shaker door ?
The range is now discontinued & I can't find a replacement.
I've tried B&Q's diy.com / local B&Q stores / eBay & Web search.
Also tried B&Q Head office - but no replacement available.
The door was above the toaster & the toaster has melted the door
coating. I'm surprised 'cos it's about 40com between toaster
Any ideas appreciated
I'm no expert with B&Q but Focus stores have a facility to request stores
check to see if they have stock of any item, which can then be transferred
via their own distribution centre trucks or sending direct to the customer.
Perhaps B&Q can do the same for you? Suppose it depends on how helpful your
local store is (OK OK anyone reading this is now thinking "not very!")
B&Q will search other stores if you go to the customer service desk
and they are not too busy.
However, when items are discontinued, they generally fire sale the
bits and bobs and put in the new range.
To email, substitute .nospam with .gl
It seems to me that often the discontinued stuff gets moved from the
smaller regular branches to a large superstore. You might want to
look up at the storage sheleves as well as on the accessible levels.
It's difficult enough finding all the doors you need even when they
are the current run.
In the past, B&Q have designated certain stores to stock the remaining
discontinued bits, so they are all in one place. Of course, if B&Q say they
have sold it all, then you may not be lucky.
Hi If you are still interested in the door - We are changinging our
and would therefore have a selection you can choose from. The door
have been fitted with a single round knob so has a small hole.
Providing off course this works with your door handles, you are welcom
to any. Please let me know by email email@example.com
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