Makita praise

[The Medway Handyman]

Just before Xmas last year I treated myself to a Makita DF010DSE 7.2v driver

it via EBAY from somewhere on the Isle of Wight. Last week it developed a fault with the torque selector. The people I got it from were not a Makita service agent, so passed me to Makita, who gave me the details for the local agent - a hire company.

Took it into the hire company last Tuesday afternoon, they called today to say it was ready. To my surprise Makita replaced it with a brand new one! Not only that, I'd just returned the tool & 1 battery. They sent a complete new one, 2 x batteries, charger, case, bits etc.

Can't argue with after sales service like that.

[AlanD]

I've also bought Makita stuff from the ebay seller on the IoW, and found them good, but I've not had any faults so not tried the after-sales service.

Dave - on the back of your praise for impact drivers I recently bought the Ryobi one (as I have loads of Ryobi cordless stuff and batteries already) and can report that it is very good - I've not used anything else for driving screws since!

Alan.