Had a nice new Glow Worm 24Hxi boiler fitted two years ago. Started giving F1 errors last week. Just after I had arranged for a service.
I was hoping that the service would fix the problem but it hasn't.
It's three days inside the two year warranty. Glow Worm are coming on Friday - parts will be free.
Callout charge is £105 !!
Are these generally reliable or should I expect this annually now :-(
Roy
They are a reliable boiler - generally. A Valliant inside, who own Glow Worm. Vaillant give the full warranty, parts and labour.
Oh - So Valliant give a 2 year parts and labour warranty on basically the same product - just re-badged?
So are Valliant products more expensive than the Glow Worm - to cover the extra insurance?
Thanks for the info, Roy
Yes. Some of the component parts are superior quality.
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