Freesat box problem

[Murmansk]

I've got a Humax Freesat box with hard disk and it's suddenly started saying it can't get any signal.

I've tried a neighbour's box and that works fine so it would seem the problem is not with my dish or my cables.

Any ideas if this is sortable? I'm wondering if a factory reset might do it?

[Bill Wright]

Both inputs? I'd try a reset anyway.

Bill

[spuorgelgoog]

A channels add/re-tune might be sufficient, without needing a full factory reset.

Owain

[Brian Reay]

Check the connectors, cable etc.

Also check dish hasn't moved or been obstructed- we've had issues with a bush growing up (our dish is low down).

[Brian Gaff]

He already said it was tested on another unit. If it is a retune or software issue, it kind of makes one wonder about the circumstances under which such a situation can arise. Its a bit like all these pc 'experts' who insist on a re install without actually seeing what caused the mess in the first place. You are just setting yourself up for a repeat in however long it takes. If indeed in this case some of the psu caps are aging and letting nasty rubbish through to the software part, maybe scrambling things when its bad, then this might well be the underlying cause and you are just buying time till it occurs again. Brian

[The Natural Philosopher]

What a total d*****ad.

[GB]

All that money your parents wasted sending you to charm school. :)

[The Natural Philosopher]

My parents had no money.

[GB]

What did they do?

[The Natural Philosopher]

Worked.