I have occasionally used the Timpson's in our local town to get spare keys cut. I have always been happy with the service. I need to get a spare key cut, for my neighbour to have access to my house if necessary, and as I was checking out of Tesco's, I saw a Timpson's Self-service key machine. It brazenly advertised out about 'three for the price of two', which sounded fair, but there was zero indication of what the price of any number of keys would be, whether
20p or £20 per item. The key I need copied is a bog-standard Yale-type door lock 5-tumbler key. I followed the instructions, put the key in the little box on the front of the machine, then turned the key over, and straightened it out when told to. The machine scanned my key and then told me that it could not make my key. It gave no explanation, but suggested that I scan a QR code for a list of nearby shops. Since I a) don't carry a 'smart' 'phone, and b) I know where the shop is in town, I declined this pointless offer. Sorry, Timpson's, not impressed. It's almost as though it was programmed by AI. It tried, but missed the point entirely.