D-I-Y at Timpson's

Apr 05, 2025 Last reply: 1 year ago 75 Replies

I have occasionally used the Timpson's in our local town to get spare keys cut. I have always been happy with the service. I need to get a spare key cut, for my neighbour to have access to my house if necessary, and as I was checking out of Tesco's, I saw a Timpson's Self-service key machine. It brazenly advertised out about 'three for the price of two', which sounded fair, but there was zero indication of what the price of any number of keys would be, whether



20p or £20 per item. The key I need copied is a bog-standard Yale-type door lock 5-tumbler key. I followed the instructions, put the key in the little box on the front of the machine, then turned the key over, and straightened it out when told to. The machine scanned my key and then told me that it could not make my key. It gave no explanation, but suggested that I scan a QR code for a list of nearby shops. Since I a) don't carry a 'smart' 'phone, and b) I know where the shop is in town, I declined this pointless offer. Sorry, Timpson's, not impressed. It's almost as though it was programmed by AI. It tried, but missed the point entirely.

Well some statistics show 94% of the population have smart phones. The QR code would not only list the nearby shops, but also let you get directions to them...

How come? Why do something special for 6% of the market. Is it going to yield a profit...

Dave

You could use the same argument for not spending money on wheelchair access, disabled toilets, or any number of assistive technologies....

There are laws requiring reasonable accommodation for the needs of disabled people. Businesses do as required, despite it costing them money. There's no law requiring help for people who choose not to carry a smart phone.

Smart phones of themselves do not read QR codes

I don't know of a Smartphone that can't read a QR code. Since Covid lock down and the use of QR codes to log access, read menus, order food etc. I suggest most any one with a Smartphone knows how to scan a QR code. Its the one thing that pretty much works across all brands of phone and all all versions of IOS.

Dave

I have here a Nokia 4.2. How should I use it to scan a QR code?

Um, plenty of youtube videos showing you how.

Tim

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My Android smart phone requires an additional App installing before it can read a QR code.

So of themselves they don't all read QR codes but they generally support Apps that do.

Cheers

Dave R

What is this 'Google Lens' they mention ?

I've got an old Alcatel smart phone (that I don't use) that won't. Even with a barcode and QR code reader it won't if the QR is small, as it doesn't have autofocus.

The moral case remains much the same - there will be many who are unable to use a mobile because of disability.

Can't you just open the regular camera app? It detects there's a QR and offers to take you to the link?

It works in the Google Camera app which I think it's pretty standard on Android. Do Nokia have their own camera app that doesn't?

(I tried the AOSP camera app and it didn't detect it. But I don't know any phones that ship with that)

Pretty sure it works in the iOS default camera app too.

Theo

I can't, if I don't carry reading glasses with me. Do I count as an invalid who is being discriminated against?

Well I have no idea how to make mine (J330) do it E.g.

Navigate to Apps → Smart Manager → Device security → AGREE → Scan device Is one thing on line. I dont have "apps" "smart manager" or "device security"

Or Open the Camera app->Tap the settings gear icon.->Find the "Scan QR codes" option and toggle it on.

There is no 'QR codes On'. option on the camera app.

In short "any one with a Smartphone knows how to scan a QR code" is simply bollocks.

The only app that does it is whats app web.

I have not found any other way to scan one

Not for a J330 that actually represents what my phone comes with

Last updated in 2021 apparently.

No. It doesn't. Not in mine.

Of course.

Basically The ModernWorld™ requires that you carry a £1000 I-phone with you at all times in order to be able to interact with society.

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