Buy a Dyson at your peril

It's more like an allen key, but with a rather more star-shaped than hexagonal shaped profile. Actually, if you don't need a high torque on it, an allen key will work.

A small flat bladed screwdriver which fits in the hole easily pings off the raised bit in my experience if you twist the screwdriver against it. Close your eyes though, unless you fancy getting it in the eye;-)

Well, we've had a DC01 for ~7 years and apart from a belt and a broken mains cable at the handle entry point, we've had no problems whatsoever. We are so impressed with it we even bought a Dyson washing machine too. Nice big gaudy purple thing!

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In message , chris French writes

Shouldn't the brakes have prevented that?

In message , "dave @ stejonda" writes

Obviously weren't adjusted properly.

Dyson handle their own returns (Rather than the store that sold it) so I'm not surprised that your shop rarely saw a faulty one.

sPoNiX

Hardly worth getting one in the eye for ever more for the sake of a tenner!

With lots of free spam. :-)

We have had a DC01 for a few years now but rarely use it.

For 'building jobs' it's the Henry and cheap bags from the market.

For indoors it's a Mele 'Cat & Dog' (cyl type) because it's very much quieter than and more flexible than the Dyson. The DC01 is probably 'better' on large expanses of carpet in a Bungalow?

(I was doing some work indoors and using the Henry quite a bit and got fed up with the noise level (I have tinitus as it is). I took a sound level meter into the vacuum shop (like you do) and the Dyson was by far the loudest).

All the best ..

T i m

You mean they managed to stop themselves on the way down?

Well I do get a free catalogue but nothing else (at least I can't remember the last time I got anything via email) and I quite like the catalogue!

Reference?

We bought a cylinder one about 5 years ago. The only problem has been that I snapped the top of the wand, but I suspect that's because I used to push things sideways out of the way with it, putting lots of force in directions it wasn't designed for. Replaced that maybe 3 years ago and no hassles since.

This was bought before they outsourced the manufacturing though. Maybe that's a factor.

I was told by the helpline that they're only designed for "normal domestic use" and that plaster dust and soot don't come under this. Copout..

The shower makes filter cleaning quite painless though when I do some cleanup of such. We don't have an open fire so it's quite rare.

In any case, the Dyson only does upstairs now. Downstairs is Roomba territory :)

I looked at one of those, but no way do I want a carbuncle like that in the kitchen - or anywhere really. Looks dreadful, like its designed to appeal to 11 year olds.

Regards, NT

Co-incidentally there's an article on someone's unreliable Dyson in today's (Friday) Daily Mail entitled 'Why my Dyson sucks (or rather, why I wish it would)'. Also nice pics of Kate Beckinsale.

MJ

Might he be referring to Which? May 2004, p12?

Nonsense. They are meant for domestic use, not for commercial application. Otherwise builders would be using them all the time and taking them back under guarantee. They'd buy one and never have to buy another.

BB

I wonder if she sucks?

BB

It wasn't my shop. My partner worked for a TV / electrical shop.

In the case of the shop in question, if something was wrong, most customers first port of call would be back to the shop. My partner says that it was very rare they would have anyone complaining about Dysons.

Graham

Which? were very bitchy about the Dyson washing machine.

Graham