Building Control Response Time

Don't get me started on ERYC - ask for his qualifications while you are about it. :-(

You would need to look at your council's customer care standards. Up to five days is the norm for some kind of response, even a holding response or an out-of-office reply. If you haven't had a reply by then, certainly escalate it to his manager.

However, in the world of local government, don't expect very many people to be in in March. Every council I've worked for has their leave years from April to March, and many require you to use all your leave before the end of March otherwise you lose it. Hence the reason I'm typing this whilst sitting in my deckchair.

"cynic" wrote

Don't get me started on ERYC - ask for his qualifications while you are about it. :-(

So have you had an electrical inspection by ERYC, or are your issues building related?

Phil

Does your work email give an auto reply that you are away from work?

I wouldnt even consider involving BC with any of my wiring work since it was all complete prior to the introduction of part P (honest). My gripes do not relate to BC dept. Now as to Highways, Rights of Way, Drainage, etc etc etc how long have you got?

I will be out of the office from 19/03/2011 to 4/04/2011. If you require a response before then, please contact Fred Bloggs on (0nnn) nnn nnnn, who will tell you that it's not his area, he can't find the file, or he'll leave it for me to look into it.

More time off than teachers then:-)

"cynic" wrote

I wouldnt even consider involving BC with any of my wiring work since it was all complete prior to the introduction of part P (honest). My gripes do not relate to BC dept. Now as to Highways, Rights of Way, Drainage, etc etc etc how long have you got?

The reason I ask about involvement of ERYC and wiring is that the guy who is inspecting my work appears to have a reputation. Following the recent tweat case, and the on-going communication I have with the guy, it would obviously not be wise/appropriate to name names.

Phil

"Hugo Nebula" wrote

Interesting

The only response I get from a sent message when requesting a delivery receipt is: "Delivery to these recipients or groups is complete, but no delivery notification was sent by the destination server:"

Which presumably means that they are either deliberately blocking requests for receipt acknowledgement, or their systems are not "Microsoft communication compatible" IYSWIM.

Phil

'delivery receipt' is not the same as 'auto-reply/out of office message'. I always disable the 'delivery receipt' feature in Thunderbird. The great advantage of mail is that I decide if and when I want to receive the message