Bloody Lidl

For me it is the time it takes for the operator to turn up at the till to be opened more than anything else....but I'm not allowed to moan about checkouts.....

BTDTGTTS

PC World a few years ago. I was behind a guy whose card was giving problems. Only one till open, so queue building up behind me. Manager came over, totally couldn't sort card issue out and told cashier to open next till ... of course the git at the back of the queue whizzed to the front of that queue. As the manager was right in front of me, I immediately pointed out it was a bad form. He shrugged his shoulders and said that wasn't his problem. To which I said no, and putting the £100 worth of stuff I had back on the shelves wasn't mine either - and walked out.

Meanwhile, at Tesco, I have been curated from a broken till to the head of a new queue next door, so it's (a) entirely possible and (b) a recognised phenomenon.

On 20/09/2020 17:58, Harry Bloomfield wrote

To do this properly you want your quid back from the shopping trolley.

Tip the trolley over in the shop and empty the contents on the floor.

Then you leave the shop with the empty trolley and park it up to reclaim your pound coin.

Or borrow David Icke's.

It needs a change of management at that branch to make a difference! The staff seem to be in constant (electronic) two way communication with each other and it's only the managers who decide when a till closes.

If they know they are going to be closing a till, why don't they

My local Lidl stores have red/green illuminated signs to say which tills are open. There is an public address announcement to say till XYZ is closing, the sign turns red BUT the till isn't closed until everyone with goods on the belt is served.

And a lot do, and not all stores act like that one, so I'd suggest its lack of good management, ie the manager and maybe some of the staff went to idiot school. Brian

Same here, I have been relatively impressed that they open a till or two to cope with a peak of customers then close them again within minutes, presumably so the staff go back to shelf-stacking etc.

Those apprentices are teaching you well. Brian

I have done that a few times, though a basket and without moaning. Just leaving everything on the belt or if still the queue in the basket on the floor.

I know it really pisses them off to put everything back!

Most supermarkets seem to manage to have a "till closing" notice they stick on the end, and usually verbally tell anyone joining the queue as well...

With a "shove that lot back on the shelf for me luv" comment on the way out :-)

Except it wasn't the manager who'll have had to put the stuff back. He'll have taken it out on an assistant, ordering them to put the stuff back. The assistant will have gone home at the end of a busy shift and taken it out on their husband or wife. Who will then have taken it out on the dog. Making T i m even more upset

michael adams

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In my Lidl queues often go well behind the belt, sometimes five or six people waiting to unload their items.

From what I've seen the managers do not sit on their arses just managing. They will be shelf stacking and floor cleaning with the rest of the staff.

Especially as it's the assistants who decide company and store policy rather than managers.

And it's not as if you're ever going to be going back there, to possibly be served by similarly pissed off assistants.

Good thinking !

michael adams

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alan_m presented the following explanation :

Same here!

Same here!

That was where it went wrong here.

charles expressed precisely :

I don't know what you meant by belt, but the queue we joined stretched halfway back along the first, quite long block of shelving. Not quite as bad as it sounds, because of distancing.

What is hacking me off about Lidl is their new Plus card. One of the things I have liked (until now) has been the general lack of such things.

It feels as if they are saying they don't want our custom as they have thresholds we are never going to hit. So we end up subsidising others who do reach them. You can also predict slowing up at tills...

In my experience they don't close tills until a slack time[1]. If the queues have got to 5 or six they tend to open additional tills. This is obviously dependant on the number of staff on duty but all staff, including managers, seem to be able to man the tills when needed.

In PC World ?

michael adams

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