You are fortunate. The hardware shop near my old home was bought by a failed "builder". l looked him up - what a mess. Seems he put his stupid wife and brainless son in charge. I was passing by years ago and thought I'll just nip in there and get it. Something like a battery. The young guy said, "Ah, now then, hang on we must have them somewhere". Wanker. The shop has now been knocked into the hairdressers next door. The original 27 years owner was not stupid. He has a house down the road. After selling he did not call into the shop to get his goodbye cards. I have been told that he used to cross the road to avoid walking past his shop.
27 years in the same shop, living above it, open six days per week! A nice little prison. He was a nice guy and I wish him well.