Amazon - Ask Rufus

In message snipped-for-privacy@news.individual.net>, Jeff Gaines snipped-for-privacy@outlook.com writes

I've only asked Rufus one question, and it got it wrong.

Two products from the same manufacturer (a 3D printer and a printer heater). I asked if the two would work together, looking at the pictures online suggested that they wouldn't. Rufus assured me that they would work together. To cut a long story short, I got a refund on the heater.

Conclusion AI = Artificial Idiot

Adrian

I once asked Rufus a question, and its answer was obviously wrong. I told Rufus that it was about as much use as a chocolate teapot, and that’s the point at which I was made aware that Rufus has a very thin skin.

Related:

I bought a Dunear 256GB USB Flash Drive for Blink Sync Module 2 from Amazon. It turned out to be a bogus drive which identified itself as

But the point of the story here is that rather than thanking me for my feedback and taking the item off sale someone at Amazon deleted the review.

Were you banned from Amazon for abusing the staff?

LOL

With the amount of mazuma we put through Amazon, I guess it was worth their while taking the masterly inactivity route…

I submitted a negative review about a Amazon Market trader selling bogus products and got an email from Amazon saying it had been rejected because I had named the seller.

I submitted a review on the One For All remote 7985 giving it one star and saying it was impossible to program and that is still up.

I don't think I got any word back saying /why/ they deleted my review. I certainly didn't name the person selling as I didn't know his name.

They emailed my thanking me for my review. When I first clicked on the link to the review it appeared. Subsequently clicking on the link I got told the page did not exist.

Looking back, I went to considerable trouble to warn others of the scam but Amazon seem to have ignored all reports. I emailed Amazon's reportascam address. I let them know of the problem via chat and got told "I've escalated this issue with my relevant team,they'll look in to this And take necessary actions." But nothing seems to have been done.

Why did I go to the trouble? Partly because I thought Amazon would take fraudulent selling seriously. Partly because fake memory sticks are particularly nasty: people may see them work initially and start putting their data on them, only for the stick later silently to lose data written to it. One-star reviews of the product showed other customers had had the same problem but didn't all know why they got data loss.