Verizon FIOS a new failure....

hallerb · 2008-08-10T18:41:30+00:00

Well we havent had verizon fios for 2 years, for voice and DSL, Ihavent taken FIOS tv.First a noisey router in their central office created bad noise onsome incoming calls, only took 6 weeks to get their network divisionto finally fix it, after calling every day for a month and some heatedarguments with CSRs who claimed all was fine, must be my inside wiringafter verizon techs on site here reproduced the problem and noted inthe account it was NOT my inside wiring.Today a new problem, whats that alarm tone? beeps very few minutes,kinda like a smoke alarm:(turns out to be the DSL box in the basement, has red battery failurelight up:(called verizon obviously rebooting my computer, and all the rest theautomated system tries to make me try isnt going to fix this one.entered my phone number like 4 times, finally got a rep who is sendingout a new battery if they arent on strike tomorrow:(but he wonders if there was a power surge? sounded like he expects thebattery isnt going to fix it, and frankly i am too busy to wait aroundfor a tech. although all my experiences with them have proved to benice. the office people have a sucky attitude.I asked how to turn off the alarm, sadly the only way to do that ispower everything off, shutting off my phone entirely:(geez why didnt they put a alarm silence button somewhere? the noise isannoying........and if they go on strike it will be there forever..........next stop see if I can get the battery pack apart, and replace thecells, its really annoying:(My old DSL worked fine sorry I EVER heard of FIOS, keep your copperits more reliable

Aug 10, 2008 21 Replies

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badgolferman 17 years ago

There actually was a guy earlier this year with a website named that. Verizon finally took care of his problem and he took the website down I think.

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HeyBub 17 years ago

Last week in Sacramento, the powers played the list of people who had bought ammunition against the list of people who were not supposed to have guns (felons, imbeciles, honest folks, etc.), and arrested over fifty people.

How do you know your UPS purchase won't be reported to Verizon?

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