: the state or fact of being incompetent
2 : inadequate to or unsuitable for a particular purpose
3 a : lacking the qualities needed for effective action b : unable to
I purchased a range hood for my mom from sears.com (local store pickup).
It was to replace a defective old unit (same nominal size, duct and wiring
I phoned Sears to arrange installation. They said this would be
accomplished by their preferred contractor, a company called (I think)
Custom Appliance Installers. I believe they are out of Orland Park, IL.
The contractor called and my mom told them it's possible that the adjacent
cabinet might have to get moved over an eighth of an inch or some tiles cut
to clear the different side dimensions of the new unit. "We don't do
that," she was told. Sears called back and left a message saying they were
Moving a cabinet a half inch is just as much work as moving it across the
I doubt you would find many appliance installers willing to do the cabinet
How to you trim installed tile on a wall? Again, I doubt you would find
an appliance installer equiped to do that kind of job.
I can understand your frustration, wanting to help your mother and being
some distance away and having to rely on unknown people to do a job. But,
stop and rethink for a minute. Is it possible you are being a bit
unreasonable in your expectations?