I don't know about that. I bought a whole bunch of Simonton windows from
the local Norandex-Reynolds dealer. Installed them myself. No one checked
my work. 2 years later the upper sash of one window went foggy. I called
Simonton, gave them the serial number of the window and a week later I had
a new sash which popped right into place.
No questions asked. Well, actually there was one question asked: "What's
the serial number of the sash."
I don't know what kind of problem would cause them to send someone to check
my installation, but a foggy sash certainly wasn't an issue.
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