is changing. It will be one year and with a receipt. or
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OT. L.L. Bean return policy
Feb 10, 2018
6 Replies
I've never returned anything to LL Bean because their products have never failed me.
That leaves Refunds & Exchanges Incorporated as the place to bring your boots to when they fail after a ten year trek in the Himalayas. I watched one guy exchanging an incredible pile of junk for cash as he tried to work up the price of a fix.
I heard about that. It's not one extreme to the other, because a year is a year, but it seems they could have tightened the rules a lot less.
That's what I mean.
New management?
Abuse. Too many people taking unfair advantage. Many other stores have tightened the rules in recent years for the same reason.
I know folks who more than take advantage of such policies (such as buying something at a garage sale and returning it to the store for credit--and worse). Their sense of "entitlement" escapes me... Go L.L. Bean.
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