I bought a new home that was built in 1999 and since then I've had two
Insinkerator products fail in a way I would never expect and was wondering
if others have seen this
About a year and a half ago I has a septic tank compatible garbage disposal
rot through the metal case that the grinding blade pushes food against. This
was some of aluminum type metal that simply corroded.
When I called and complained and was told that it was out of warranty I
refused that reply insisting a unit that cost $200 shouldn't rot in 5
years whereupon they sold me a discounted unit
Then two weeks ago my wife wanted hot water and I connected water to a HOT-1
when it took a long time to deliver water I noticed that it was leaking
which wasn't easy to spot because it was way back on a granite
countertop)when I removed and inspected it I found that the copper tank had
rotted through in 3 to 4 places where the edges are soldered together. I
again called Insiinkerator complaining about quality and was told that the
unit was 5 years old and out of warranty . when I pressed them they admitted
that the expected life of these hot water dispensers was 5 years.
So my question is an I that naive to expect these things to last 10 or more
years before they Rot out?
I open to recommendation for a dispencer that will last more than 5 years
I can post pics of teh dispenser if requested
No we have city Water from a reservation
The water heater and all other plumbing have been fine I changed the
sacrificial anode in the hot water tank and that was shot but thats probably
fnoormal for 5+ years
Get your water tested. I've seen machine corrode in a short time because
the water was very acidic. I've seen boiler tubes fail in a short time in
spite of chemical treatment for the same reason. Pay particular attention to
the pH and the amount of chlorides in the water.
Over the years, ISE products have been good quality and durable. Certain
regions of the country do have very corrosive water and things go bad fast.
Finding the cause and fixing it may save you a lot of problems over the
We installed an ISE instant hot water heater last June. It failed in
October. The serviceman said the tank of this top of the line model was made
of plastic (a worry), and this model was known to have problems. They
replaced the whole unit, within warrantee. I suspect it is an engineering
design fault, and will fail again, and ISE will eventually return to st.
steel tanks. We have had good luck with ISE garbage disposals, tho.
Like other posters, I would suspect that your water may be corrosive. Our
last house had a 12-15 year old ISE water heater under the sink, and it
worked fine for the 3 additional years we lived there.
But note that Insinkerator makes their units in several quality levels.
Materials used in the grinder parts seem to be the principal determinant of
the life of disposals. For the Insinkerators, longer warrantee for some
units seems to reflect increased quality of materials used in the grinder.
I believe this is generally true for other brands as well.
Thansk I did the price they offered me was well below any oher price I could
find on teh web for the sameunit . I do think I might regret not going to a
hot and Cold unit where I could filter teh cold water before theunit. After
seeing what my water does to these products I'll be sure adding a water
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