Ya, I've been screwed by Home Depot "at home services" and I would
recomend that anyone who has also been burned by Home Depot, Please
file complaints with the BBB and their states Attorney Generals office
and the Georga state Attorney Generals office ( Home Depot has their
HQ in Atlanta )
Its bad enough that fly-by-night inc. does this sort of thing, but a
multibillion dollar company with a "good name" to protect. Well its
NOT the way to cultivate customer loyalty, I for one will NEVER shop
at any home depot.
They have lost a customer.
Just my $0.02 worth.
I got a roofing estimate from them. It was three times what I ultimately
paid another licensed roofer. This doesn't mean anything for your area
since as others have said HD uses local contractors, they don't have
consistent prices or quality.
Got to say all the people that contract to do the work for HD are not bad.
I had a sliding glass door removed and French doors put in. The guy did a
great job and went the "extra" mile It needed the slab raised and he poured
a concrete base. From my understanding this was above and beyond the normal
install, but he did not charge extra for it. And he did a great job on the
Price was also in line with three other companies I check with.
Same guy did my neighbors front door and the one from his garage to the
kitchen. He was also happy with the work.
While talking with him, I was tempted to try and get into that line of work.
He only contracts with HD and he and his wife are the install team. He
makes well into the 6 figures but he also said they only took Christmas off
and work 7 days a week the last year.
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