home depot

[Sacramento Dave]

Right From there own web sight , get the rubber boots on and read

Home Depot Customer Care The Home Depot is dedicated to providing our customers with excellent customer service. If you would like to contact us with a comment or complaint, please call our Customer Care Department where one of our specialists will be able to speak with you personally. The Customer Care Department is available Monday through Friday, 8 a.m. - 8 p.m. ET, and Saturday and Sunday, 8 a.m. - 6 p.m. ET. We are always appreciative of our customer's input and will work with you to provide the information you require or a solution to your problem. Call 1-800-553-3199.

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[HeyBub]

Employers are, in fact, limited by law as to what they can pay.

I've had employees, even recently, that were not even worth $1.00/hour but I had to pay them over five times that! Then I had to kick in 6% for their Social Security, plus Medicare. I had to accrue vacation, sick time, and holiday pay.

And I couldn't fire them for being doofuses because my overall unemployment insurance would jump from 2% to 16% for FIVE YEARS (I learned that one the hard way).

So, you just have to get rid of them creatively.

Write 'em up a couple of times - over their objections, of course - for acting drunk on the job. Then, with witnesses, find a half-bottle of Four Roses in their desk drawer.

So, yeah, employers are required, by law, to limit wages.

[HeyBub]

Experts agree the best merchandising practice is to take the inquiring customer to the object of his desires and put the product in his hand. If you don't like that technique, simply tell the clerk: "Just tell me where it is, I don't want people to think you and I have a, you know, 'special relationship' ."

The Chinook Bookstore (somewhere in Colorado) used to have two signs hanging from the ceiling. One was large, yellow, and said "The Big Yellow Sign." The other was similar, but green. When a customer asked if the store had a copy of "Collecting Locomotives For Fun & Profit," or "Toilet Tissue Origami," the clerk would nod, point, and reply: "It's just to the left of 'The Big Yellow Sign.'

While amusing, I'm not sure the customers liked the plan and, for sure, the Chinook Bookstore never sold a single copy of either book.

[Richard J Kinch]

Just where is this well-staffed store located?

[HeyBub]

Complaints about not enough checkers. Complaints about mechanical check-out. Has it occurred to anyone that both complaints can be eliminated by just stealing the stuff.

Nobody ever said that. They said productivity would go up, not that hours would go down.

Sigh. Unemployment in the US, even WITH the Katrina displacements, is at or below 5% (13% in France, 10% in Germany). Productivity is up. GDP is WAY up (4+% compared to 1.1% in Germany). Tax receipts to all levels of government are through the roof.

Meanwhile, small children in Bangladesh are learning the wonders of the capitalist system. Win-win all around.

[Tomes]

I see this in more than one post to my amusement. I just cannot imagine filling up a full shopping cart for over an hour and then walking out and leaving it there. What a waste of time and effort!

[Steve Kraus]

"Collecting Locomotives For Fun & Profit,"

I'd buy that one!

[CJT]

That's an indication of how extreme the problem with HD can be.

[Steve Kraus]

1) I used to rent a Rug Doctor regularly at the local (Illinois) HD and they would consistently charge sales tax when there should have been no tax at all. I had a debate with a headquarters person on this. IMHO it should be simple enough to program the systems to not invoke sales tax on certain SKU's and not require the "associate" to hit an extra key. HQ person insisted it was purely unintentional as any money collected would just get shipped off to the state. I said I agreed it wasn't deliberate but she was wrong when she said they didn't profit by it because of the way the Illinois tax form works (At least when I was familiar with Illinois' form one did not report tax collected; one reported gross sales then backed out non-taxable amounts. So excess tax they collected was indeed theirs to keep.)

2) As others have said "associate" is a stupid term. Nothing wrong with being called an employee.

3) I vaguely remember some issue I had with drywall screw packaging. I think it was that they boxes weren't clearly marked what type of drive and length and I wasted lots of time judging them through the windows or looking at boxes others had opened. Menards (the nearest competitive big box home center) has them much more clearly marked and even color coded. Something they need (needed) to work out with their vendor.

[J.D.]

[Steve Kraus]

That might not have been necessary if someone had come up with a good connector that made a solid, reliable connection to the armor. Is EMT still a proper ground or is that going to fall by the wayside at some point as well?

[CBHVAC]

The Lowes here does...

[RicodJour]

I thought the same thing when they went in at my local store a while back. Stick around. They are absolutely not faster. It's a cost saving measure - they get to have one clerk for four registers. When something won't scan that one clerk has to handle it, and it happens all too frequently. I stopped using them after standing there for ten minutes one night.

R

[CJT]

NTB for tires.

[Christian Fox]

They work quickly if the following three conditions are met:

1) You don't have too many things. 2) The things you have are all reasonably portable and have "clean" barcodes. 3) There isn't anybody in the line in front of you.

I've found that if you have a lot of stuff, they don't work well, since inevitably one of your items won't scan, or scans wrong, or the bag-scale thing thinks there's an error, or some other problem. The same goes if there's barcode problems or items that aren't easily portable.

And if there's even a single person in front of me in the self-checkouts, I'll go in the regular checkout line. Far too often it's somebody who doesn't know what they're doing.

It's a cheap-ass cost-saving measure for the store, that just pisses off customers. Kind of like automated phone systems.

[Christian Fox]

An "average" customer will wait no longer than five minutes in a checkout line. After five minutes, many customers will just walk out rather than wait longer to get their items paid for.

Sure, five minutes isn't a long time, but it sure FEELS like a long time when you're standing in a lineup.

[Edwin Pawlowski]

Never a problem in MA where I work. I hire people with a 90 day trial period. They can be canned for any reason and it does not affect our rates. Your state may vary. Of course, after 90 days, it can be a problem is the good worker decides to not be so good after the trial period.

[Edwin Pawlowski]

Yes, they did. I recall reading about it many years ago. Some economists were predicting the four day work week. Here I am, 50 years later still working 5 days a week and I'm pissed off about it!

[Edwin Pawlowski]

Nah, you get a lot of satisfaction from it when you are really PO'd

[Tomes]

snipped-for-privacy@earthl> >I see this in more than one post to my amusement. I just cannot imagine

when you're

Well, I have often thought of it, while waiting and waiting. Then I thought about having to do it all over again....

I tend to think that it is the un-average customer that has the gumption to actually leave it.