Due to static on my phone I decided to replace my (twenty year old)
baseline and the even older jack. I've run the new line,
connected the red and
green lines to the red and green screws inside
the new jack and also connected
the red and green lines to the screws
on the box outside. It looks just like
the old line except now the
line doesn't work at all. The test jack inside the
box works fine.
Does anyone know what I might have done wrong? I am at a loss
phone company won't check it without charging me a huge fee.
If you have described your situation completely then I suspect that you
severed a wire with a staple during installation. Shunt the red and
green at the box (Network Interface Device or NID) by using an alligator
clip lead. DO NOT DISTURB YOUR WIRING. TEST IT AS IS. Measure for
continuity using any appropriate test tool such as a continuity tester,
multi meter, tone sender, or tone and butt set. If you do not have a
loop at the jack with the red and green shunted at the NID then one of
the two conductors is open in between.
"This alternating current stuff is just a fad. It is much too dangerous
That test is half valid if staple pin has shorted wires.
When I do something like that I run the wire, test it and I start
stapling. Only logical way of doing it. Try the phone at the box outside
and start all over again I guess.
I don't actually have a tester and wouldn't know how to use it if I did,
didn't use stples, I used adhesive strip things, I forget what
they are called
but I learned my lesson from the first time I ran a
phone line. (I'm apparently
not safe with a staple gun. :) )
I know very little about electronics, but installing a phone seemed
the first time I did it. It's a very simple run, I
connected it at the box, ran
it inside through a hole in the wall,
stuck it to the baseboard along the
interior wall to where I wanted the
jack, then conected it to the jack.
Does anyone have any more suggestions? I'm at a loss and desperately
to call the phone company or an electrician.
So the wire was connected to the outside box's terminals all the time
you were messing with the other end (pulling, cutting, connecting)?
Maybe you shorted out the phone company's circuitry, and you'll be
receiving a rather huge repair bill any day now.
LOL. I don't think so. The phone company seems protected from this
sort of thing. I've "blown a fuse" at the phone company many times,**
and if I wait 10 minutes, it always starts working again.
**I forget what I was doing when I did this. it was a while ago.
Scared me the first time.
Remove NOPSAM to email me. Please let
me know if you have posted also.
> On Sun, 11 Dec 2005 14:23:41 GMT, "MasterBlaster"
No, the circuit was connected correctly, I stripped the wire and
attached it to
the screws as directed.
Actually, my problem has been solved and I feel like an idiot now. :D
what I didn't mention (I didn't realize it was relavent) was
that my telephone
box is designed for a mobile home. Where most boxes
have a small wire for the
test jack, mine doesn't. The test jack is
automatically available when you open
the cover. In order to have
service, you must close the door. I was testing
the phone with the
cover open. It didn't matter that I connected it just fine.
time I did this, it was with a standard box. I didn't realize what
problem was with the different box.)
So, Thank you to everyone who offered me advice, I will remember most
(especially the bit about checking my circuits before I staple my
wires, that is
good advice) for next time.
Thank you, everyone!
I meant hooked to their system, with the other end flailing about, like
plugging a new lamp cord into the wall, THEN trying to thread the
other end up through the lamp's metal body to the socket. *ZAP*
Don't worry, we won't laugh.......... much.
Well, who in the land of Whoville thought that up? Better smack him!
Glad you got it "fixed".
in buffalo ny, only the center red and green are used for your first
line and just hook them up to the jack. in any order. if no dial tone,
try replacing the red with yellow at both ends. if no dial tone, try
replacing green with black at both ends.
still no dial tone and no meter? perhaps look at the dollar store for
an inexpensive tester. and some small alligator jumpers.
you only need two wires for the phone to work. test the phone by
connecting it outdoors? you've possibly broken a stripped wire beneath
a screw or nut. maybe it's time to buy that $25 meter to save a $82
telephone company visit.
I tried switching the colors, too. It looks like I may need the phone
company after all. I do have service if I plug the phone directly into
the box (in the test jack) so I'm at a loss. Thanks anyway and if
anyone has any more ideas, let me know.
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