Called HF customer service today to straighten out a credit card flub,
and using the number on the letter, 1-800-423-2567, I was directed to
call 1-800-444-2353, which in turn redirected to 1-800-643-TALK. The
latter is a phone sex for pay operation offering no tools at all so
far as I could tell. Then called HF's other customer service number,
got my order straightened out and mentioned the phone problem.
Operator asked me to 'hold', 15 minutes or so, and apparently tried
the numbers with the same result. As of now, 4:23 PDT there is a
notice up on the HF site of 'Technical Difficulties'.
Caution would be advised in placing new orders for awhile.