Starting a new post with this question, maybe the OP is too far down the list, (with all the trash we have been getting lately)
I noticed on my door there is no cable running through the springs that help pull the door up. I thought there were supposed to be safety cables running through the springs in case a spring would break? Is this not the case? If so, anyone know how there installed so as to clear the cable's that run on the end of the springs, where they (the springs) attach to the pulleys? Thanks, Tony