My Genie is 10 years old. The original price installed was $280. For
the past three years I have had to have someone come out and "fix" it
- about $100 each trip. It's started acting up again - when I open
it, the door goes up and the motor keeps running. I have to hit the
button again to make it stop. I am seriously thinking ab out getting
a new one. The one I have now is a "screw" type -- I don't see that
listed online. My neighbors both have chain drives and they have not
had any problems with them -- both have Craftsman. The man who works
on mine does not install them anymore but gave me the name and number
of a company that he says does good work and has good prices....I
haven't called yet. He recommended Chamberlain's Lift Masters - said
it had a good Consumer Report review. Before I go shopping -- is
there anything I should be careful about? My late husband always did
the shopping for this before and I am not very knowledgeable about
We put a Chamberlain screw drive in a remodeled garage several years
ago. I don't remember how it know when to shut off, but the reason we
used a screw drive was there was not enough ceiling space for a chain
Be sure you have space for a Stanley before taking the screw drive out.
I think I'd call the guy who used to fix it for you and ask him the
secret of fixing it. It's probably some sort of "stop" that triggers
the motor to turn off. Is it inside the box? I doubt it. Is it near
the rail. Probably. What does he do to fix it? Since he's not
doing this anymore, he may well be willing and able to tell you.
But the price you have to pay is not to whine or complain or even make
referrence when he makes it sound simple and yet you've been paying
100 dollars. You were paying for his training and experience, not his
time. If you whine, etc, he won't tell the next person who asks.
Try to be on a portable phone, with a good flashlight, when you call
him so you can look at what he's talking about. Who will actually
fix it after you know how, I don't konw.
Our opener is also Genie Blue Max screw drive type installed in '96.
It still works 100%. Sounds like limit switch(s) is worn out. They are a
few dollars each on eBay. There are to mounted on the drive rail held
by one set screw with one wire connection. To replace them, need a step
ladder, a screw driver, needle nose plier. Door keeps trying to go up
because limit switch did not make a contact or spring on the switch is
broke. Two switches are identical. Just replace them.
I have the Chamberlain now also, chain drive. It has been reliable,
but it is only two years old. They are a good brand.
Be sure it is powerful enough for your door if it is a large one. In
general, the bigger the better. Some have extra features such as the
ability to turn on the light and not open the door.
In a perfect world, yes. I suggest you travel your town and lift some
of the doors that have no opener and see if that is true. Especially
some of the double doors.
In theory, a 6 year old girl can lift them with one hand.
I have a 150MPH wind code rated 16x7' door and Clopay never could get
the springs set so you could open the door easily. They even tried
different springs. If you get the spring tight enough to hold it at
the bottom, you can't pull it down when it is up.
This MoFo probably weighs 800-1000 pounds.
You don't need a new opener. Your device is out of adjustment.
Get the model number. Look up the users/installation guide on the internet.
You'll find that there is an adjustable "limit switch" that governs door
travel, both up and down. Usually these limit switches are adjusted via a
screw you access through a hole in the case.
Stand on a box or a ladder, and, armed with your remote and a screwdriver,
adjust the screw until the door stops where you want it. Specifically:
1. Turn the screw one turn in the direction specified by the user's guide.
2. Activate the remote.
3. Did the door stop where you want it to?
4. If no, repeat steps 1 - 3. If yes, you're done.
I had a Sears in one house for 10 years and another one
here for 10 years. No problems with either. A friend has
3 LiftMasters for about 7 years. The light beam safety
sensor went bad on one of them. That's the data here.
Your opener is not broken, it is out of adjustment or the upward limit
sensor mounted on the rail is not functioning properly. If you are
physically able to work safely on a step ladder, you can probably do at
least some of the troubleshooting and probably the repair yourself.
First thing you need is the owner's manual for your model. If you can't
locate it, the model # will be on the unit. Go on line and you'll
probably find it freely available for download (Genie is a very popular
brand for a good reason - it's a high quality product). Follow the
instructions for setting the up and down limits. Look for a lot of gunk
and/or a loose or broken wire that is attached to the upward limit
sensor on the rail. You didn't say if all 3 episodes of malfunction are
identical. If they are, and you believe you need a repairman, find a
different one - regardless of the problem, it should not recur after
only 1 year. Finally, if you do replace the unit, don't substitute a
chain drive for a screw drive unit. The screw drives stay in adjustment
better, are more durable and are quieter - that's why they are more
expensive than chain units with otherwise identical specifications. I
have one of each in my 2 car garage (each with a single door). I'd
never go back to a chain drive opener.
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