Anyone ever heard of or seen a CELITE commode? It has a push button
flush handle made of plastic. Guess what? Its broke. "Who'd a
thought?" Plastic breaking.
Anyways, the commode was manufactured in Brazil. Why it came here, I
have no clue. Ive called several plumbers and approx 10 supply houses.
No one has even heard of CELITE. Its somewhere around 8 yrs old. I
dont necessarily want to fix it myself. Just someone who can get the
part and do it.
Jerry, I already got that far. Im pretty capable of a google search
believe it or not. Im looking for the part and I dont speak
Portuguese. I need a dealer, distributor service guy, blah, blah,
blah. Something. Will you call them in Brazil at that website, speak
portuguese and order that part for me?
Funny, I went back to that site and it offered me a choice of Portuguese or
English. Then I found their toll free number 0800 70 11 300/Celite.
Then I hit 'contact' and in English theres a form to send them for all
kinds of help. There's even an export department. It's all in English and
you can email them and I'm sure they can either tell you where you can get a
part in the US or how to order it directly from them, especially if you
supply them the model number of the commode.
Funny Jerry? Wrong again. Ive already used their form, emailed them
and waiting, waiting, waiting........................
Ive also tried calling them several times. Recording comes on about
some bullshit about the network being down. Please call later.
Many companies post all kind of "info" and then dont answer e-mails.
You've tried but you're just not much help, Jerry
You may be able to remove the handle and interior parts that attach to
the flapper valve and take them into a plumbing supply house and they will
likely to be able to find a replacement part for you. It may not look
exactly the same, but it should work better, well at least longer.
I tried that too. Took it to two places that deal in all the weird,
strange and obsolete stuff. As soon as I walked in the door with the
part I started getting that "one eyed cyclopse" look. It doesnt come
close to anything anyone has. Such a fun little piece of crap.
Kind of sad that for a $20 - $40 flush handle? Im going to have to
probably tell this customer that I'll need to yank the whole commode
and get something American with local parts.
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