I have a Maytag model DG4000 clothes dryer I need to service. I haven't found a manual for this precise model, but it appears to be one in which access is via a pop-up top, with a pair of latches in front that are released by pushing with something like a putty knife. I can feel the springiness of the latches, and have even found a video on Youtube showing how it's done, but the top on mine stubbornly will not pop up.
Has anyone encountered this before, and solved it? I suspect there's some rust somewhere that is preventing my success, but have run a putty knife along the front and both sides and they seem to be clear. I don't know what the back hinge looks like, so don't know how to proceed if that's where the problem is, and there's still a possibility that something along the front or sides is the issue.
Any insight would be appreciated.