I've had 2 different customers call and ask how much we would charge to
install a heat pump system that they purchased. I tell them that if it's a
simple change out, we charge $1000.00 and when we leave, the system is
theirs. We will warrant the connections we made against leaks for 60 days,
but anything else will be their problem. We'll come out and change warranty
parts (or whatever), but the get charged the going rate.
I try to tell them it's not a good idea to buy stuff off the internet, but
this one customer showed me the web site below. How in the hell can they
sell equipment at that price???!!! Some of those systems are almost cheaper
than MY cost!! I thought maybe they make a killing off S&H, but it's really
not that bad. (BTW, the customer that showed me the site went with us and
Half of those I wouldn't install (I have my reasons) but still, I don't see
how they can sell them so cheap.........
I got a call, three or four years ago. From a fellow who bought his own
central ac, and realized he didn't really have the skills. Just charged a
trip charge, and hourly labor rate. Got it all installed, and the system ran
fine for a couple days. Came back out, and find that there is some kind of
leak, I was picking up at the evaporator. My fittings looked fine, but I
redid the silver fittings, and put in some refrigerant. Couple days later,
same deal. He was supposed to take the coil in for exchange.
He wasn't really happy with my estimate of three hours labor (about an hour
of that sitting and watching the vacuum pump). Five pounds of juice.
You have a good approach. Of course, a change out means the themostat and
control wires are already run. Condensate drains, and so on. Each install
has a few things which are different.
I simply tell them that due to warranty and liability issues, that we can't
install anything that was not purchased through my company. I refer them to
the manufacturers web site to read through the actual warranty for the
equipment where they find that there is no warranty on any equipment
purchased off the internet.
I don't deal in that, but how can any company rescind their warranty on
new equipment. No matter where it is sold. Equipment bought locally can
have instantaneous parts warranty. Local distributors tend to drag their
heels on warranty on items they haven't sold. I can't blame them.
KJPRO's right. I don't install other people's headaches. Who knows if the
lineset wasn't in mud before being installed? [I say that because I've seen
it on new construction sites.] Who knows if the ducts right? It's just to
open ended -
Hey Crabby :-)
As you can see from the posts in here (Especially Stormy's) you have
just put yourself into the same gene pool as Stormy. If you, Stormy
and every other HVAC contractor start installing equipment that was
purchased cheaply over the internet you may soon finding yourself only
selling labor and NOT equipment mark up. Its your choice but I dont
find it a wise one. These internet companies have it made. They sell a
box, dont have to warrant it, and then give the names of companies in
the customers area that will supposedly install it. Sounds like a nice
GIG! Screw em.
Break out of the mold and do things like charging for estimates.
Ive even gone to this scenario:
On a new install I give a 90 DAY LABOR WARRANTY. NO 1 year anymore. I
DO however, offer them a 5 and 10 year parts and labor warranty. I
HIGHLY advise them to purchase it and I make it reasonable in price.
My main decision to go to this is all the shit parts out there that
these manufacturers keep using and expecting us to replace them on our
own dime. IF it continues, I will go to a 30 day warranty.
Yeah, we've only done two over the past 3 years. Most of the time when I
them $1000.00 to install they go elsewhere.
I think we'll just stay away from 'em. I got too much regular to keep me
I'm a bit slow for work. A couple years ago, I got a call from a guy who
wanted me to finish up his install. Had the outdoor unit, and some copper on
the ceiling. I cut in the evaporator, did the sweats. Vacuum out the lines.
Some wiring. Open the service valves, get the system running.
Went flat in bout two days. I thought it mighta been one of my sweats. Redid
the fitting, and put in couple pounds refrigerant for testing. Couple days
later, no cooling. Found the evaporator had some serious leaks. Suggested
he get a different evaporator, and call me back. He wasn't too happy about
three hours labor, and five pounds of refrigerant.
On Tue, 24 Jun 2008 13:38:17 -0400, "Stormin Mormon"
Bullshit. You dont even own one let alone know how to use one.
Furthermore, its called brazing, not sweating.
You "sweat" water line.
You braze refrigeration lines.
If you are sweating your refrigeration lines, and I know you are, then
you are the hack we all know you are.
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