So our furnace is somewhere around 19 years old, came with the house when we bought it three years ago. It's been fine up untill this week when it started cutting on and off every few minutes without really warming the place up. Called a company out and the tech looked at it for maybe ten minutes, said the heat exchanger is cracked and that running it is a safety hazard, so we should replace the whole thing. Quoted us somewhere north of ten grand installed.
Here's what's got me second guessing. He didn't show me the crack or pull any panel off to look inside, just basically peeked at the unit and made the call. Also the house was warm when he arrived, so I'm not sure how he even confirmed anything. When I asked if I could at least see it myself he got kind of short with me and said I wouldn't know what to look for anyway.
I've got a second company coming Thursday for a second opinion and I'm planning to ask them to actually show me whatever they find. But I honestly don't know if I'm being paranoid here. Do cracked heat exchangers really happen that quietly? The furnace wasn't making weird noises or smelling like gas or anything, it just kept shutting down. Would love to hear if anyone's had a tech pull this move on them before, or if 19 years is just genuinely the end of the road and I should stop fighting it.