How to Troubleshoot a Washing Machine That's Not Using Fabric Conditioner During the Rinse Cycle (2023 Update)

Howdy! Thanks for reaching out about your washing machine. It sounds like you're having trouble with the fabric conditioner not being used during the rinse cycle. I'd be happy to help you troubleshoot the issue.

Before we dive in, let's talk about the pros and cons of fixing the issue yourself versus calling in a pro. If you've got some DIY experience and the right tools, you might be able to tackle the issue. However, keep in mind that working with washing machines can be complex, and it's important to take the proper safety precautions. If you're not confident in your abilities or you're not comfortable working with washing machines, it might be best to call in a pro.

Now, on to the issue at hand. If the fabric conditioner is not being used during the rinse cycle, there could be a few different causes. It's possible that the dispenser is clogged or that there's an issue with the dispenser mechanism.

To troubleshoot the issue further, here are some steps to follow:

Check the fabric conditioner dispenser to see if it's clogged. If it is, clean it out with warm water and a soft brush.
Make sure that the dispenser is not overfilled with fabric conditioner, as this can cause it to clog.
Check the washing machine manual to make sure that you're using the correct type and amount of fabric conditioner for your machine.
Run the washing machine through a cycle with hot water and no laundry to clean out any residue that might be clogging the dispenser.
If none of the above steps work, there might be an issue with the dispenser mechanism. In this case, it's best to call in a pro.

If you do decide to troubleshoot the issue yourself, here are the tools and materials you'll need:

Warm water

Soft brush

Washing machine manual

To summarize, it's important to consider the pros and cons of fixing the issue yourself versus calling in a pro. Check the fabric conditioner dispenser for clogs and make sure it's not overfilled. Run the washing machine through a cycle with hot water and no laundry to clean out any residue. And if none of these steps work, it's best to call in a pro.