I was watching a show consistent with how "everyone hates" Walmart for some of the side effects they cause.
It occurred to me that Big Stores are just the result of "engineering appled to retailing". It's perplexing that other engineering efforts haven't drawn the same amount of attention. I visited a medium size machining factory not too long ago, and none, I think, of the machine operators needed to be craftsmen.
I think engineers will not create like craftsmen, so something may be now missing from the loop. Just a thought.
Bill