I have had a Fein Miltimaster for about 5 months and suddenly it stops working. It acts like it is not plugged in. I return the tool to Fein in PA with the understanding that it will take 1 week plus shipping back to Houston. 3 weeks later I call to find out about its status. It is going out today was the answer and I get it 1 week later. That was last week. Today I plug the tool in for the first time and it still will not run. I call Fein and they want me to pay for shipping again to return it for them to repair again. It never worked! why should I have to pay again?
Talking to the service manager I suggested that they send me a replacement today and I'll send them the one I have. He said he would see if he could do that for me. He is the Service Manager! Couldn't he have made that decision while we were talking?
Has any one else had to have a Fein tool repaired and or by the Fein repair station in PA?